Client Services Project Manager III
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
We are the Clinical Trials Division (CTD): We Supply the Hope that Changes Lives
CTD partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time - a concept that we internally adopt as There is a Patient Waiting. Our unique blend of services includes project management packaging distribution transportation management and specialty logistics ancillary supply management clinical supply optimization bio-repository storage and much more. Our more than 4000 employees in over 15 countries work hard every day knowing that what they do matters.
Your Role in the Mission
As part of Global Client Services you contribute to One Global Teamempowered to act collaborate and deliver results for our customers and their patients.
The Project Manager III independently leads a portfolio of moderate to complex client projects overseeing end-to-end delivery from study setup through completion. The role combines strong project management client communication and cross-functional collaboration with a focus on efficiency quality and customer satisfaction.
Key Responsibilities
Independently manage multiple medium to complex client projects including scope budget timelines and risk
Lead all technical and service aspects of studies applying creative problem-solving and process improvements
Act as primary client contact ensuring clear continuous communication and high-quality deliverables
Collaborate cross-functionally (Quality Regulatory Operations Finance) to drive successful outcomes
Own study design execution financial forecasting revenue recognition and reporting
Represent the business in client meetings audits and kick-off sessions
Ensure compliance with GxP and quality management systems
Support business process improvements and mentor junior team members as needed
Key Requirements
Bachelors degree or equivalent experience
45 years of project management or client-facing experience (pharma experience preferred not required)
3 years of experience acceptable with an advanced degree
We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
