Head of People & Culture

Head of People & Culture

About Clearbridge

Clearbridge is a high-growth managed IT services company based in Abbotsford BC partnering with mid-market businesses across the Pacific Northwest. We dont just do IT. We solve real business problems through technology acting as trusted advisors to our customers and building long-term partnerships grounded in accountability clarity and execution.

As we scale from 25 to 50 employees our people strategy matters just as much as our technical capability. Were looking for someone to own it.

Job Summary

This is Clearbridges first dedicated People & Culture leadership role. Youll sit at the management table partner directly with the CEO and architect the people systems programs and culture needed to support a fast-growing values-driven organization.

This is not a back-office HR role. Its a hands-on strategic leadership position for someone who knows how to connect people strategy to business outcomes and isnt afraid to build improve and challenge whats needed to help a company scale well.

Youll own the full employee lifecycle from hire to retire and be the connective tissue across the organization. Youll translate business goals into people programs and people insights into business role is for someone who thrives in fast-paced high-growth environments and can move with equal confidence between strategy sessions and hands-on execution.

Responsibilities & Expectations

Workforce Planning & Talent Acquisition

• Lead annual workforce planning to align hiring needs with business growth

• Build and execute recruitment strategies that attract A-players

• Develop Clearbridges employer brand and talentpipeline.

• Support hiring managers through structured high-quality hiring processes

Onboarding & Development

• Design and deliver Clearbridges onboarding experience leveragingHRISand internal programs

• Create and run manager onboardingsessions

• Manage training and development programs including leveraging job grants and skill-building initiatives

Employee Relations & Performance

• Serve as the trusted advisor for employee relations issues from performance gaps to complex interpersonal dynamics

• Coach managers through difficult conversations and performance management

• Proactivelyidentifyand resolve friction points before they escalate

Total Rewards & Recognition

• Manageand administerannual performance review cycles compensation planning and pay increases bonus programming(including budgetingpartnership with Finance)

• Benefits program ownership

Employee Engagement & Culture

• Plan and execute All Hands meetings company events (e.g. holiday parties) and ad-hoc engagement initiatives (e.g. Lunch & Learns)

• Monitor and improve employee engagement through surveys feedback loops and action planning

• Be the keeper and champion of Clearbridges culture and values

Systems & Operations

• Build HR dashboards and reporting to inform leadership decisions

• Ensure compliance withemployment lawemploymentstandardsand HR best practices

Who You Are

Required:

• 5 to 10 years of progressive HR experience most recently in a senior generalist capacity
• CPHR designation (or actively pursuing)
• Demonstrated experience building and managing HR programs from scratch in a high-growth or scaling environment
• Strong employee relations skills with a track record of handling sensitive situations with discretion and fairness
• Experience managing annual performance cycles compensation planning and benefits programs
• Proficiency with HRIS systems (BambooHR experience is a plus)
• Exceptional communication skills: you can translate complex HR topics for executives managers and employees alike
• Business acumen: you connect people programs to business outcomes

Nice-to-Haves:

• Familiarity with EOS (Entrepreneurial Operating System)
• Track record of working directly with a CEO or founder in a fast-paced environment
• Experience scaling a company & working in a start-up space

Why This Role is Different

• True strategic influence: Youll sit at the management table and shape business decisions not just execute them
• Greenfield opportunity: Build our people function the right way from day one
• CEO partnership: Direct access and collaboration with leadership
• Growth trajectory: As Clearbridge scales this role is designed to grow with the company
• Values-driven culture: We care deeply about how we build not just what we build

Compensation & Benefits

• Competitive base salary commensurate with experience plus performance bonus
• Health Care Spending Account
• Beautiful in-office workspace in downtown Abbotsford (close to coffee shops walking paths and heartbeat of Abbotsford)

Were open to both Manager and Director-level candidates. Compensation will reflect the experience and impact you bring.

How to Apply

Send your resume and a brief cover letter explaining:

1. Why youre excited about Clearbridge
2. One people system youve built from scratch and the impact it had

Were looking for someone who can think strategically and execute practically. Show us youre that person.

Required Experience:

Director