Are you passionate about the customer experience Are you seeking a sales career that allows you to work with the worlds fastest-growing mid-market and Fortune 500 leaders
Zendesk is hiring! Join the company that is defining the future:
As a 2025 Gartner Magic Quadrant Leader Zendesk doesnt just build software for better customer servicewe are leading the global CX transformation. Our platform empowers millions of users around the world to interact more directly and openly with their customers. We are looking for professionals who want to impact Zendesks transformational future and help shape the next era of customer engagement.
What we look for:
People not afraid to take a risk!
Individuals that are passionate about SaaS Customer Service & high-tech
Self-starters with track records of success in their professional and personal or collegiate lives
Responsibilities:
Generate new business opportunities to fuel the Zendesk AE pipeline.
Work closely with Account Executives to develop targeted lists call strategies and messaging to drive opportunities for new business
Conduct high level conversations with Senior Executives in target accounts
Research and build new and existing accounts (i.e. adding contacts sending regular emails and qualifying opportunities into the Account Executive/Account Managers pipeline)
Achieve or exceed monthly quotas of qualified opportunities
Requirements:
Past experience in high-volume outbound sales prospecting
Ability to understand customer requirements and identify potential Zendesk solutions to fulfill requirements
Ability to multi-task prioritize and balance time effectively
Excellent written skills and naturally articulate
2-4 Years of Sales Experience
Bachelors degree
Shown success in meeting monthly targets
Strong communication skills both in Portuguese and English
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
Where We Work
Zendesk is not your average tech company. We have all the stuff youd expect - competitive pay benefits appealing offices snacks and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance from flexible hours to remote work to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
IC