Debit Card Specialist, TransFund
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Req ID:77450
Location:Tulsa -TUL
Areas of Interest:Commercial Banking TransFund Debit Card & Merchant Processing; Customer Service/Call Center
Pay Transparency Salary Range:Not Available
Application Deadline:01/10/2026
BOK Financial Corporation Group includes BOKF NA; BOK Financial Securities Inc. and BOK Financial Private Wealth Inc. BOKF NA operates TransFund and Cavanal Hill Investment Management Inc. BOKF NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.
Bonus Type
Summary
If you are looking for a role that combines a passion for innovation an opportunity for growth and a culture of teamwork then youve come to the right place. We have an exciting opportunity awaiting someone like you!
Job Description
The Debit Card Specialist TransFund is a subject matter expert on Visa and MasterCard rules and regulations and primarily responsible for performing complex investigations to assist 350 financial institutions. The position coordinates with financial institutions to identify analyze and resolve process problems. Responsible for documenting and providing proper justification communicated to the Network processor in resolving issues
Team Culture
You will serve unique and individualized needs for our client accounts while operating within defined policies and procedures. Your strategic thinking will help you create efficiencies to meet client needs and reduce potential errors. You aspire to deliver world class service to our internal and external customers.
We achieve more together by being involved committed and collaborative. We respect honor and praise one another for a job well done. We celebrate each others wins big and small.
How Youll Spend Your Time
- You will serve as a front-line consulting resource for functionality of primary processing applications. You will offer specialized expertise for numerous participants using Visa and MasterCard rules and regulations. You will serve as subject matter expert source for industry knowledge and research new industry products practices and regulations.
- You will analyze transactions and approve/decline adjustments. You will provide guidance and instruction to third party processors. You will initiate adjustments and complete quality review of documentation for participants.
- You will complete daily investigations and analysis of acquiring banks transmittal reports (400 financial institutions) to determine mode of entry for charge back eligibility. You will contact customers merchants and acquiring banks for details to determine course of action.
- You will evaluate and analyze incoming OCCU charge backs; make decisions whether or not charge backs should go through arbitration compliance filing or be charged off. You will complete source documents and prepare supporting documentation for case filing or charge offs.
Education & Experience Requirements
Required level of knowledge is normally acquired through completion of an Associates Degree in Business and 4 years related experience in debit card servicing or equivalent work experience of 8 years. Thorough knowledge of accounting principles and practices.
Working Conditions & Physical Requirements
BOK Financial Corporation Groupis a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion skill and partnership you can make an impact on the success of the bank customers and your own career!
Apply todayand take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training compensation transfer promotion and other aspects of employment for all qualified applicants and employees without regard to sex race color religion national origin age disability pregnancy status sexual orientation genetic information or veteran status.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Apply online for jobs at BOK Financial - Bank Operations Jobs, Commercial Banking Jobs, Consumer Banking Jobs, Finance Jobs, Aministration Jobs, Human Resources Jobs, Information Technology Jobs, Mortgage Banking Jobs, Internal Audit Jobs, and more.
