In-House Service Repair Technician Apprentice

Hampshire - UK

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

STARTING IN MARCH 2026

This workshop-based role is responsible for triage troubleshooting and repair of Raymarine & FLIR marine electronics for both leisure and commercial applications across the EMEA customer network. The position involves customer communication collaboration with administration and technical support teams and adherence to company and Global Trade Compliance processes.

The successful applicant will be eager to join Raymarine a leading name in marine electronics known for cutting-edge technology and high-quality solutions. This opportunity will the successful candidate to work with industry-leading products and contribute to high-level service and innovation alongside an experienced team.

The role is crucial for ensuring safety navigation and communication at sea as reliable marine electronics are essential for boaters. By repairing and maintaining these products technicians enhance customer satisfaction operational efficiency and uphold Raymarines reputation for excellence and reinforcing Raymarines commitment to quality and innovation.

Training to be provided:

As an In-House Service Repair Technician Apprentice you will be studying a Level 3 Maintenance Operations Engineering Technician Apprenticeship. Throughout your apprenticeship with Raymarine you will be supported by your company mentor and your PETA Learning and Development Coach.
Your Level 3 programme will include a level 3 Engineering work-based qualification delivered by PETA and day release for 24 months to complete a level 3 BTEC technical certificate. Overall duration 48 months.

About the role:

Joining the team at Raymarine as an In-House Service Repair Technician Apprentice you will learn from experienced engineers.

You will have a wide variety of responsibilities as part of the role you will:

Ensure repairs undertaken are repaired and tested within the department KPIs to the highest standard possible and administered in accordance with department & company procedures and policies
Be able to undertake priority repairs as deemed necessary from the Technical Services Manager
Undertake administration associated to service repairs & customer contact using PC/web-based applications
Promptly recognise & report product defects not previously recorded or specifically monitored by the Product Liaison Group & Engineering teams
Ensure the role holder keeps up to date on current & new products to provide an effective knowledge to assist with the repair and testing of products
Maintain a clean efficient and safe workspace reporting any safety/health hazards to the Technical Services Manager

What Raymarine offers you:

Career opportunity with one of the leading marine electronics companies
Customer-focused role: making a difference by directly supporting customers and ensuring their satisfaction
Collaboration with experts: working alongside loyal and experienced colleagues engineers and industry professionals
Friendly culture with focus on collaboration
Comprehensive benefits including healthcare pension schemes and more
Fulltime employment
Further personal development
Further academic development
Higher apprenticeship

Essential skills:

An apprenticeship is all about learning new knowledge skills and behaviours therefore to be considered for this role you must be able to demonstrate a genuine interest in engineering and a willingness to learn.

You will also require the following skills and qualifications:

2 GCSEs at grade C (4) or above or equivalents in maths and English
Enthusiastic team player
Self-motivated and driven
Excellent communication skills
Positive attitude
Keen to learn and take initiative

Desirable Criteria:

Good with hands-on tasks and troubleshooting
Able to work carefully and as part of a team
Basic PC skills and good communication in English
Conscientious initiative-taking person
Work methodically & carefully
Handle customer-owned products respectfully
Ability to prioritize own time & workload
Troubleshooting experience & manually dexterous
The ability to adapt to changing priorities

About You

About Us

Raymarine takes the best of advanced marine technology and pairs it with a long-standing heritage of innovation to deliver reliable high-performance electronics for safer smarter journeys at sea.

Our dedicated Service & Repair team is an integral part of Raymarines operations supporting customers across the EMEA region from our workshop.

Working closely with Technical Support Administration and our global customer network the team ensures a smooth and efficient triage troubleshooting and repair process for both Raymarine and FLIR marine electronics. Every day involves a mix of diagnostic challenges hands-on repair work and direct customer communication all underpinned by a focus on quality compliance and continuous improvement.

This role offers the opportunity to contribute to a company known for its cutting-edge technology exceptional service and unwavering commitment to helping boaters navigate the world with confidence.

Company benefits:

25 (Exclusive Bank Holiday days)
Pension scheme
Medical Health Care
Free on-site parking
Death in Service
Canteen access
Eye test voucher
On-site Mental Health First Aiders

If you liked what you just read and believe you are the person that will make us better do not hesitate to apply.

This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Required Experience:

STARTING IN MARCH 2026This workshop-based role is responsible for triage troubleshooting and repair of Raymarine & FLIR marine electronics for both leisure and commercial applications across the EMEA customer network. The position involves customer communication collaboration with administration and...