Support Worker
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.
This is a part-time fixed-term role that runs till the end of 2026 which may include evening or weekend shifts. Youll need to be comfortable standing and walking for extended periods.
A WORLD OF REWARDS
A competitive salary and benefits package
Smart uniform provided
Freehealthyand high qualitymealswhen on duty
Grow your Career!
Personal Developmentprogrammes designed to support you at every step of your career
A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts:with Perks at Work
Free car park
Holiday:28 daysincluding bank holidays (pro-rata)
Modern and inclusiveTeam Members areas
As a Support Worker you will provide one-to-one assistance to a Team Member with additional needs helping them perform confidently in a guest-facing operational role. With tailored coaching clear guidance and supportive routines youll empower them to build skills grow independence and contribute to exceptional guest experiences. Youll work closely with managers and teams to promote an inclusive welcoming environment where every Team Member can thrive.
Are you someone who
- Enjoys supporting others to be their best
- Brings patience empathy and positivity to every situation
- Builds trust and confidence with ease
- Thrives in a fast-paced hospitality environment
If so this role could be perfect for you!
What Will I Be Doing
As a Support Worker you will:
Support and Development
- Provide tailored one-to-one support to help the Team Member succeed in daily duties.
- Offer practical and emotional guidance in busy or unfamiliar situations.
- Use structured learning routines to build confidence and gradually reduce support.
Teamwork and Environment
- Work with managers and teams to ensure an inclusive supportive workplace.
- Give clear instructions and feedback suited to individual learning styles.
- Help maintain safe productive guest-focused operations.
Standards and Safety
- Keep accurate records and report any incidents promptly.
- Maintain confidentiality and follow safeguarding procedures.
- Uphold Hilton brand standards and health & safety requirements.
What Are We Looking For
Someone who is:
- Experienced in supporting individuals with additional needs ideally gained in an education care or similar setting.
- A strong communicator with great interpersonal skills.
- Patient reliable and proactive.
- Flexible and calm under pressure.
- Knowledgeable about inclusive practices and workplace adjustments.
Relevant qualifications are beneficial but not essential.
EVERY JOB MAKES THE STAY.At Hilton It Matters Where You Stay but The Stay is only one sideof the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Key Skills
- Nursing Home Experience
- Developmental Disabilities Experience
- Direct Support
- Computer Operation
- Caregiving
- Case Management
- Special Needs
- Training & Development
- Child Protective Services
- Experience with Children
- Word Processing
- Addiction Counseling
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
