Client Assistant
Share
Job Location:
Mequon, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
As aClient Assistantat Baird youll play a pivotal role in delivering outstanding client service and operational support to one or more Financial be at the heart of the client experiencecoordinating onboarding managing communications supporting account operations and helping organize impactful client events. Your work will directly contribute to the success of Bairds Private Wealth Management business where true wealth management means understanding each clients unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact Youll Make:
Proactively review investment opportunities daily and notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors business. This may include funds available/money line maturing securities reorg items and previous days activities.
Answer inquiries from internal associates and business partners in a professional and pleasant manner.
Seek ways to enhance internal operations for the branch that provide FA(s) business effectiveness and marketability.
Maintain Client Relationship Management (CRM) system for Financial Advisor(s) leveraging the platform to manage client relationships through mailings reporting e-mail tracking and more with the goal of implementing well-defined client service models.
Process daily check deposits.
Maintain knowledge of compliance policies for internal associate inquiries.
Plan coordinate and arrange for vendor luncheons; set up and maintain conference rooms office supplies and restocking.
Sort process and route incoming and outgoing mail.
Copy fax and file various materials as needed.
Responsible for client onboarding coordination including managing Financial Advisor(s) prospect pipeline assisting with proposal generation preparing new account paperwork opening accounts transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Bairds Corporate Resource Groups to provide the best wealth management solutions to clients.
Answer all incoming phone calls and handle as appropriate.
May schedule client appointments and/or conference rooms for appointments.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s) including developing client lists designing material and seminar/meeting content coordinating PowerPoint presentations and following through with client contact.
May manage FA and Teams social media presence (website LinkedIn X etc.).
Initiate and complete all transactions required to fully service client accounts including paperwork correspondence client request fulfillment and special projects as needed.
May enter security orders including stocks bonds fixed income options annuities and other investment vehicle orders per Financial Advisors instructions or upon clients verbal direction.
May provide back-up to other teams and the branch when necessary as well as perform other duties and special projects as needed.
Perform other duties as assigned.
What Youll Bring to Baird:
2 years of relevant work experience.
Focus on excellent client service.
Expected to study for and obtain the Securities Industry Essentials (SIE) Exam and Series 7 and 66 licensures within 18 months of hire. Training and resources to be provided and paid for by Baird.
Proficient in Microsoft Office suite (Word Excel PowerPoint) with the ability to learn and effectively navigate Bairds Private Wealth Management technology platforms.
Good verbal and written communication skills (including e-mail); ability to adeptly exchange ideas and information
Detail oriented with an emphasis on accuracy.
Organized with consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Good analytical and critical problem-solving skills.
Bachelors degree preferred; not required
#LI-PWM3
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy citizenship national origin age disability military service veteran status sexual orientation gender identity or expression genetic information or any other status protected by law.
Required Experience:
Junior IC
Key Skills
- Business Development
- Customer Services
- Journal Entries
- Powerpiont
- Account Management
- Communication
- CRM
- General Ledger Accounts
- Salesforce
- Project Management
- Client Services
- Payroll
- Customer Relationships
- Client Management
- Data Analysis
About Company
Baird is an employee-owned wealth management, capital markets, asset management and private equity firm. Leveraging our deep expertise and broad skills, we're dedicated to providing the best advice and service to our individual, corporate, institutional and municipal clients.
