Account Manager

INIT Innovations in Transportation Inc. is looking for an Account Manager to join our sales team. We are an established industry-leader of Intelligent Transportation Systems (ITS) solutions for public transit. INITs North American headquarters is in Chesapeake Virginia and has been ranked as the #1 small company in Inside Business list of Best Places to Work for 4 years running and are now members of their hall of fame.

The Account Manager owns the full business relationship within assigned transit agency accounts. This includes renewals upsells expansions and new business (RFP driven) inside the account as assigned.

Account Managers are responsible for account planning customer engagement proposal coordination and revenue growth across INITs CAD/AVL and fare collection portfolio. The role blends sales relationship management technical understanding and strategic planning.

Key Responsibilities
Customer Relationship Management
Build strong multi-level relationships with transit executives operations staff maintenance teams and procurement.
Conduct regular meetings Quarterly Business Reviews and site visits (minimum 3 annually).
Proactively identify risks issues and improvement opportunities.

Account Growth & Opportunity Development
Own revenue growth within assigned accounts through upsells across INITs product suite.
Identify customer needs scope expansions and develop business cases.
Lead RFP capture strategy for new business within existing accounts.
Ensure timely renewal of support & maintenance agreements.

Proposal & Commercial Management
Collaborate closely with Account Proposal Managers (APMs) to develop high-quality proposals.
Coordinate SOW development pricing validation and internal approvals.
Review contracts manage signature workflows and ensure Salesforce data accuracy.

Operational Discipline & Reporting
Maintain accurate pipeline forecasts and opportunity data in Salesforce.
Prepare account plans customer updates and health reports.
Escalate issues promptly and manage follow-through across departments.

Qualifications
Bachelors degree in technical or business field.
Experience within public transit ITS or similar complex B2B and B2G environments.
3 years in account management or technical sales.
Strong communication strategic thinking and negotiation skills.
Salesforce and Microsoft 365 proficiency.

Work Location:Were looking for candidates that are located close to our Seattle WA office (hybrid schedule) or that can work remotely. Preference will be for candidates with significant public transit experience.

Benefits:

INIT offers challenging tasks and responsibilities in a successful team with a pleasant working atmosphere and the opportunity for personal and professional growth. We offer a generous vacation package 401K medical dental disability and life insurance.

To learn more please visit our website at.

INIT IS AN EQUAL OPPORTUNITY EMPLOYER

Required Experience:

Manager