Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Lead Patient Services Coordinator functions within the ambulatory practice coordinating administrative research and academic functions for a high-volume MRI facility with significant administrative and MRI implant research responsibilities. Assists MR Operations Manager with the effective management of the daily administrative operations patient scheduling patient insurance issues and oversees that workflow is consistent amongst all PSCs.Qualifications
- Demonstrated experience to interface with various levels of the practice especially with the Knowledge and issues related to manage care.
- Thorough Knowledge of Epic system modules and its features electronic medical record modules and transition to Book It with all system features as applicable.
- Demonstrated ability to work independently with limited supervision resolve issues be organized attentive to detail and achieve outcomes within the team.
-Demonstrates effective Interpersonal and communication skills. - effectively Interacts with all levels of management.
- Demonstrates Knowledge of HIPAA confidentiality and privacy policies.
- Demonstrates an understanding of Disaster protocols to include fire safety code calls per the mandatory training as outlined by MGH and JCAHO guidelines.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$25.48 - $37.09/HourlyGrade
6EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.