Engineering Manager (Dealer Service Tools)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar youre joining a global team who care not just about the work we do but also about each other. We are the makers problem solvers and future work builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

OurProduct Support and Logistics Division (PSLD)is one of the most innovative divisions within PSLD as within all of Caterpillar our priority is ourcustomers and helping them build a better world. We touch nearly everyelement of the services value stream. PSLD is responsible for Aftermarket Parts DistributionofCat Parts Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities technology and operational excellence.

The Dealer Service Tools (DST) organization within Global Service delivers tooling solutions for Caterpillar partners dealers and customers to maintain and repair Caterpillar components engines and machines efficiently and safely. With emphasis on technician efficiency safety and compliance DST develops and sources high-quality service tooling supported and available through the Caterpillar distribution network.

As the Engineering Manager (Dealer Service Tools) you will lead the DST Engineering organization which develops maintains and provides technical support for dealer tools and shop supplies across the enterprise. You will collaborate with all verticals (RI CI E&T) and Distribution Service Divisions (DSD) to enhance dealers operational capabilities and capacity. To do so you will partner with Global Service teams to deliver solutions for customers through the release of high-quality service tools and shop supplies.

Reporting to this managerial role are three supervisors overseeing team leaders and engineers a Black Belt a worldwide Regulatory Compliance Engineer an Engineering Specialist a Product Service Engineer and other support personnel. Success requires deep knowledge of Caterpillar engineering systems and processes strong technical aptitude awareness of dealer networks and the ability to align global suppliers dealers and customers with the most appropriate solutions.

Additional Information:

• Location: Peoria IL (United States)
• Required Travel: Up to 25% (Domestic International)
• Relocation Assistance Offered: None
• US Work Sponsorship Offered: None

What You Will Do:

Strategic & Cultural Responsibilities

• Demonstrate Caterpillar Leadership Attributes to effectively execute the business strategy.
• Plan future resource needs and manage workforce transitions to ensure continuity.
• Foster a culture of innovation collaboration and customer focus.
• Build partnerships within Caterpillar and with suppliers and dealers.
• Integrate products and services to meet evolving customer needs.
• Lead through change navigating competitive pressures rising product complexity and shifting customer demands.
• Hold primary accountability for the operating expense budget for your area.

Communication Mentoring and Relationship Management

• Communicate and collaborate globally across DST teams Caterpillar product groups and suppliers.
• Prepare documents and presentations for diverse audiences - downward upward and outward.
• Mentor and coach others on new technologies applications and solutions.
• Work cross-functionally with internal customers (Global Service partners Product Groups DSD teams) to inform decisions impacting products and processes.

Project Assignment and Execution

• Deliver tools across the DST portfolio including Caterpillar IP Specialty Capital Essential Diagnostic/Test & Measurement tools and PF Hand Tools & Shop Supplies.
• Lead global engineering teams in Peoria IL; Chennai India; and Rapid City SD.
• Ensure timely delivery of high-impact engineering projects through strategic direction prioritization and barrier removal.
• Drive accountability for project outcomes across global teamsaligning with business objectives quality standards and budget targets.
• Provide engineering technical support and consulting services to Global Service dealers customers and internal partners.

What You Will Have (Basic Requirements):

Education Requirement: Bachelors Degree in Engineering

Planning: Tactical & Strategic: Ability to contribute to operational (short-term) tactical (12 years) and strategic (35 years) planning aligned with business objectives.

Decision Making & Critical Thinking: Ability to analyze situations objectively and make informed decisions using appropriate methods including informed judgment.

Technical Excellence: Expertise in technology and application methods to solve complex technical challenges.

Communicating for Impact: Ability to listen adapt and convey messages clearly to influence diverse audiences.

Managing People: Ability to lead teams recognize contributions and address performance issues.

Collaborating Globally: Ability to build networks across cultures and achieve shared goals.

Influencing Through Expertise: Ability to use expertise to influence decisions and provide insights.

What Will Set You Apart (Top Candidates Will Have):

Advanced degree is highly desired.

Experience: Minimum of 15 years of progressive directly related experience in engineering or technical roles.

Leadership: At least 3 years of supervisory experience.

What You Will Get:

Through it allweareone team creating and delivering world-class components and solutions superior to the more about theCaterpillarExperience.

About Caterpillar:

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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