Lead Product Designer

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Lead Product Designer Portfolio Services

We are seeking a Lead Product Designer to join the JLL Product Design team. You will lead design activity across multiple AI-driven products within Portfolio Management Services shaping experiences that make complex capabilities accessible to commercial real estate professionals.

Reports To
Director of Product Design (or VP Design)

Location
Remote / Hybrid / Location TBD

What This Job Involves

As a Lead Product Designer you will own the end-to-end design of AI-powered portfolio toolsfrom problem discovery through delivery and impact measurementwith a high degree of independence. You will mentor junior designers introduce new approaches (including AI-assisted workflows) and elevate design practice across the team.

Our products serve clients and internal teams across sales leasing and portfolio management with elements of demand generation sales acceleration and data visualization. Your time will vary between hands-on design execution conceptual experience design and cross-functional collaborationnever a dull day. You will be customer and insight-led in your approach with a sharp eye for detail and a strong track record of bringing product concepts to life with great design.

The resulting experiences will define excellence for our front-of-stage product offerings combining services technology and content in ways that engage and delight our customers online and offline.

• Lead the design process from problem discovery through implementation and ongoing measurement of impact across multiple products with autonomy

• Deliver compelling visual experiences that wow our clients and reflect well upon their JLL contacts in their work with them

• Guide and validate design decisions through analytics and research synthesizing new research methodologies appropriate to different customer and business problem scenarios

• Support and mentor Product Designers within the team by overseeing their practice leading by example and coaching where necessary

• Determine the right methods and artifacts that efficiently and effectively communicate design decisions e.g. experience maps service blueprints user journey wireframes low and high fidelity prototypes

• Balance user and business goals to achieve desirable viable and feasible solutions

• Facilitate engaging and collaborative workshops with senior stakeholders creating models of good practice and adding value via the introduction of design thinking techniques and environments across JLL

• Collaborate effectively with product managers engineers designers researchers data analysts and business stakeholders

• Facilitate presentations and reviews to socialize the rationale and insights that informed the design

Sound like the job youre looking for Before you apply its also worth knowing what were looking for:

Knowledge Skills and Abilities

Strong knowledge in multiple UX disciplines including user interface design user research service design and behavioral psychology

Experience in the use of and contribution to design systems

Proven ability to influence without authority across cross-functional teams

Comfortable presentingto and gainingbuy-in from senior stakeholders

Experience designing data-rich interfacesand visualizations

Familiarity withAI-assisted design workflows and designing forAI-powered productexperiences

An inspiring portfolio representing the process you follow to build great experiences and examples of how youve driven change in culture and working practices

Demonstrable experience creating user-centred design for a variety of products and business contexts including B2B & B2C

Ability to create detailed designs interaction models information design and UI specifications that bring clarity across design development and data teams

Experience translating web analytics into design guidelines

Highly proficient with modern user interface design tools (Figma required) and experience with AI-assisted prototyping tools ( Figma Make and Cursor)

Familiarity with web accessibility standards (WCAG AA)

Prior experience of developing a design-centric working culture in an enterprise level global company (FTSE100 or Fortune 500)

Education and experience

• Masters Degree (or equivalent experience) in visual design or interaction design HCI psychology or related disciplines

• Proven track record leading end-to-end design on complex multi-stakeholder products

What You Can Expect From Us

We succeed togetheracross the desk and around the globe. We believe the best inspire the best so we invest in supporting each other learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions recognizing your contributions investing in your well-being and providing competitive benefits and pay.

Apply today!

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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