Support Technician I, Mobile Device

Alhambra Elementary School District

Job Location:

Phoenix, NM - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION: Provide technical assistance and troubleshooting for all technology equipment used in the School District.

QUALIFICATIONS: High school diploma or equivalent. One year experience Microsoft or Google Docs client software; working knowledge in computer repair and troubleshooting; computer classes; able to lift 50 to 75-pound items. A certificate in computer technical training preferred.

RESPONSIBILITIES:

Troubleshoot and service all District Macintosh and mobile device hardware and software.
Serve as a public relations liaison in answering telephones and assisting personnel who desire information and/or services.
Inspect and clean 1:1 computers and mobile devices.
Perform health tests and configuration of 1:1 computers and mobile devices to ensure they are in working order.
Track inventory on an as-needed basis.
Manage priorities with respect to support calls trouble tickets and schedule repairs and maintenance to ensure timely completion of projects.
Maintain a high level of communication with District personnel with respect to scheduling progress and completion of projects.
Maintain supplies and materials necessary for repairs.
Install and configure network printers.
Acquire and maintain any certifications necessary to perform assigned duties.
Provides emergency assistance as required to maintain District technology services.
Perform other duties as assigned.

SALARY: Full-TimeTwelve-month position beginning salary Level 29 employee benefits in accordance with Board Policies.

EVALUATION: Performance to be evaluated in accordance with Board Policy on the evaluation of support personnel.

Required Experience:

JOB DESCRIPTION: Provide technical assistance and troubleshooting for all technology equipment used in the School District.QUALIFICATIONS: High school diploma or equivalent. One year experience Microsoft or Google Docs client software; working knowledge in computer repair and troubleshooting; comput...