Deputy Director for Community Affairs

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City including yellow taxis and for-hire vehicles such as Uber and Lyft. TLC licenses about 175000 drivers 115000 vehicles and 1000 businesses which together transport about a million passengers a day making TLC the most active for-hire transportation regulatory agency in the world with oversight of a key component of the citys transportation network. With the introduction of new apps and technologies TLC is on the front lines of a rapidly changing mobility landscape and our innovative efforts--whether requiring minimum pay for app drivers ensuring wheelchair accessible service making our licensed fleet more environmentally sustainable working to eliminate traffic fatalities or preventing discriminatory service--often serve as a model for other cities.

The Division of Policy and Community Affairs is seeking a Deputy Director for Community Affairs with strong experience in outreach communications and constituent affairs to support the outreach team for the Office of Community Affairs. Working in the Division of Policy and Community Affairs and reporting to the Assistant Commissioner for Community Affairs the Deputy Director will serve as the team lead for drafting editing and reviewing correspondence as well as managing inquiries from TLC licensees industry stakeholders and the riding public. The selected candidate will manage key stakeholder relationships identify new partnerships and engage in public outreach addition the Deputy Director will stay informed about TLC-related policies and work with other agency divisions to communicate such policies to licensees and the public. The responsibilities of the position include:

- Provide leadership and oversight of the outreach team and manage the workflow to ensure all projects are successful.
- Correspond with industry representatives external stakeholders and agency divisions including Public Affairs Enforcement Prosecution Licensing and the Data and Research Units.
- Draft correspondence and outreach materials perform operational and administrative tasks for agency outreach initiatives and special events conduct phone banking work with community organizations and help execute other division and agency priorities.
- Produce reports to provide insight into operations and performance including potential obstacles and bottlenecks related to industry policies.
- Plan District Outreach Events. TLC Community Affairs often hosts or attends outreach events including with our mobile outreach van called Van Hailin. Many of these events are planned in conjunction with an elected officials office as an event in their district and you will oversee such planning and coordination efforts.
- Attend Public Outreach Events. Get out into the field as a member of Community Affairs for our frequent outreach events including evenings and weekends communicating directly with TLC
licensees and members of the public to troubleshoot their issues and communicate TLC policies and initiatives.

To Apply:

Please go to and search for Job ID# 763076 or click the Apply button below.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL.

Location:
New York NY

COMMUNITY COORDINATOR - 56058

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

Employment Type :

Full-time