The Cluster Leader is responsible for one or more Amazon Data Center Clusters and /Colocation Operations within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety security availability scaling efficiency and cost.
Key job responsibilities
- Hiring managing and developing the operations team including compute operations managers engineering operations managers logistics operations managers and their teams
- Attainment of organizational performance goals and objectives relating to safety security availability scaling efficiency and cost
- Planning and executing the Infrastructure Operations component of new datacenter and Colocation (Colo) expansions
- Operation and maintenance of mechanical electrical and controls systems for Amazon datacenters to include preventive maintenance corrective maintenance and change management
- Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLAs
- Safety security and availability incident response incident management and incident resolution
- Continuous improvement of operational processes procedures methods and tools
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
- 10 years of relevant management experience in datacenter operations facility engineering operations information technology critical environment facilities advanced high volume manufacturing datacenter build-outs and scaling or similar experience
- Experience understanding electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switch gear UPS systems ATS units PDU units chillers pumps or air handling units
- Experience managing service providers and vendors
- Experience leading continuous process improvement in a technical support environment
- Bachelors degree or above in Civil Engineering Mechanical Engineering Electrical Engineering Construction Management or an equivalent engineering science
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