Custom Engineering Lead

Why join us

Because NaughtOne dont make furniture for your home you probably dont know us. But LinkedIn Google and Adobe do because they all have our designs in their workplaces.

The NaughtOne team are just as unique as the furniture we create and if you come to work with us youll be joining a global business with a Yorkshire spirit. We have colleagues all over the world because the world is our customer but our personality reflects our home: down-to-earth friendly and honest.

Weve received numerous accolades including The Queens Award for Enterprise for International Trade and that makes us proud. Weve always cared deeply about sustainability and were always looking for ways to do more and have a stronger impact. We dont do it because its good for business we do it because its the right thing.

If any of that makes you curious good because curious people thrive at NaughtOne. Perhaps youll be thriving at NaughtOne soon.

Job Title: Custom Engineering Lead

Location: Harrogate

Role Overview:

We are looking for a proactive commercially aware Custom Engineering Lead to lead NaughtOnes custom and tailored product solutions offering. This role is at the intersection of product sales and engineering responsible for developing custom proposals managing risk leading technical feasibility work and driving business-winning customer solutions. The ideal candidate combines strategic thinking with operational execution enabling us to serve clients with speed confidence and precision.

Key Responsibilities:

Process Development

• Refine document and implement the end-to-end custom process to improve efficiency scalability and cross-functional alignment.
• Collaborate closely with MillerKnoll colleagues OEM manufacturers and internal stakeholders to harmonize workflows and standards.
• Build and maintain a robust data-driven pricing framework that ensures accuracy transparency and profitability.

Sales Enablement & Business Support

• Act as the primary technical interface between Sales and Engineering for custom product requests.
• Work directly with the commercial team to shape winning proposals that align with client needs and NaughtOne capabilities.
• Ensure high responsiveness and professionalism in all client-facing communications and submissions.

Risk Management & Feasibility

• Assess technical commercial and operational risks associated with custom requests.
• Lead feasibility analysis and clearly communicate limitations or risks to internal stakeholders and customers.
• Develop and implement risk mitigation strategies as part of proposal and delivery planning.

Project Management & Delivery

• Lead end-to-end project management of custom product solutions from approval through to manufacturing.
• Collaborate with supply chain procurement manufacturing and logistics teams to ensure timely execution and delivery.
• Monitor progress resolve blockers and ensure accountability across departments.

Market Insights

• Gather and analyse insights from customer requests & project trends to inform business strategy and future product development.
• Build strong relationships with the A&D community dealers and global accounts to identify emerging needs and opportunities.
• Represent NaughtOne within the wider MillerKnoll network and marketplace as a knowledgeable solutions-focused partner.

Strategic Customer Service

• Provide a high level of strategic customer service building trust with key accounts dealers and MillerKnoll partners.
• Guide clients through the custom process managing expectations timelines and communication.
• Represent NaughtOnes brand values in all custom solution work: responsive intelligent and grounded.

Job titles- Solutions EngineerEngineering Solutions Lead Furniture Solutions Engineer Custom Solutions Engineer Bespoke Solutions Engineer Design Solutions Engineer Furniture Engineering Specialist Solutions Architect (Furniture Engineering)

Who We Hire

At NaughtOne we believe in keeping things simple. So simply put we hire qualified applicants representing a wide range of backgrounds and abilities we are committed to equal opportunity employment. We honour and celebrate peoples individuality diversity and this inclusive environment we thrive together creating endless opportunities for us all to shine. Here you can bring your whole self to work.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .