Broadcast Operations Centre Supervisor
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Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Req Id:427378
At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.
Join us. You belong at Bell.
Be at the forefront of one of the most exciting and ever-changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media television radio and out-of-home advertising platforms. Youll join a team of passionate and driven innovators who are breaking barriers and expanding the reach of Canadas most-loved entertainment.
At Bell Media youll redefine digital connections and pioneer next-generation services propelling us to reach new heights unlock untapped potential and expand horizons for our customers.
Summary
Dome Productions is looking for an individual with strong interpersonal skills technically minded a strong knowledge of live sports production to fill the role of Supervisor in our broadcast operations this role you will be part of the operations and engineering team that supports virtual ad replacement on live events.
Key Responsibilities
- Responsible for compiling and distribution of DED Daily Event Sheet
- Reviews daily schedules assigns Leads to daily games and in conjunction with Leads ensures operators are assigned properly
- Monitoring incoming feeds handling all mobile inquiries
- Initial contact between the venue techs and production mobiles
- Responsible for answering ROC Hotline
- Working with operators that have technical issues that cannot be handled by our team leads
- Answering any issues brought up by the venue techs that cannot be resolved by gallery operators or team leads
- As problems occur they would instruct a team lead to send an outage email then address the problem immediately.
- Create and update the schedule for Sr. Operators DED Techs and Supervisors
- Keeping track of Service Requests
- Ensures Team Leads and engineers are following existing protocols relating to operation engineering scheduling training reporting
- Make the freelance staff aware and enforce existing policies regarding conduct
- Evaluate the performance and effectiveness of each operator report tracking negative and positive trends in skill and behavior
- Observe mentor and evaluate the freelance operators daily
- Collates nightly reports operator performance reports blast alerts reports and sign out sheets from Team Leads
- Able to operate and navigate through the clients software on an elite level
- Report any issues findings and recommendations to Operations Manager
Critical Qualifications
- Understanding of Supponor Software and Procedures
- (Calibration net captures director playlists uploads)
- Understanding of computer networking and operating systems
- Ability to trouble shoot hardware and software issues
- Ability to work to deadlines and perform under pressure
- Ability to monitor multiple video streams concurrently
- Experience in a supervisory role
- Understanding of sports and entertainment production
- Detailed-orientated multi-tasking self-directed with the ability to prioritize tasks and work well under pressure and deadlines.
- Excellent communication skills
- Required to work weekdays evenings and/or weekends as needed
- Experience with sports/entertainment mobile production
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Toronto
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 12/23/2025
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created:CanadaONToronto
Bellone of Canadas Top 100 Employers.
Required Experience:
Manager
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About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
