Inside Sales Specialist
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Job Location:
Harrison, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
After-Market Inside Sales Specialist: Harrison OH (JOB ID: 1308).
Cincinnati Incorporatedis a privately owned industrial machine manufacturer thathas been a staple in the fabrication industry since the late 1890s. We pride ourselves on a hard days work and quality. Our employees have shaped the reputation and culture at CI with their uncompromising integrity focus and innovation. The icing on top of the cake: we offer a competitive and comprehensive benefits package.Are you ready for your career at CI
Position Summary and Purpose We are looking for a driven and customer-focused Aftermarket Inside Sales Specialist to own and grow revenue in our aftermarket parts service contracts and equipment-upgrade business. This is a high-impact quota-carrying inside sales role that blends proactive outbound prospecting expert quoting disciplined follow-up and tight collaboration with our Field Service and Technical Support teams. If you love turning installed-base customers into repeat buyers and have a knack for consultative sellingover the phone and email this role is for you.
Duties and Responsibilities:
- Proactively drive aftermarket parts consumables service contracts and upgraderevenue from the existing installed base and inbound inquiries
- Build and send accurate professional quotes for spare parts repair servicesretrofit kits and performance upgrades (same-day turnaround expected on standard items)
- Relentlessly follow up on open quotes (phone email SMS) to convert them into orders; achieve or exceed monthly quote-to-close targets
- Own and maintain a healthy opportunity funnel specifically for upgrades retrofitsand major spare-part packages
- Partner daily with the Field Service organization: pull service reports identifyupsell/cross-sell opportunities during PM visits or breakdowns and recommendsolutions
- Conduct outbound campaigns to installed-base accounts (lapsed buyers aging equipment warranty expirations etc.)
- Update and enrich CRM records with equipment details service history and upgrade eligibility
- Work with engineering and pricing teams to develop custom upgrade proposalswhen needed
- Track and report on key aftermarket metrics: quote volume win rate averageorder value funnel velocity and revenue attainment
- Support customers on basic part identification and order status questions
Education and Experience:
- 2 years of inside sales or account management experience ideally selling spareparts service contracts or technical aftermarket products
- Proven track record of hitting or exceeding revenue/quota targets
Knowledge Skills Abilities Characteristics etc.
REQUIRED:
- Exceptional phone presence and written communication skills
- Strong technical aptitude comfortable reading schematics parts manuals andservice reports
- Proficiency with CRM such as Hubspot SalesForce or Dynamics
- Advanced Excel skills for pricing margin analysis and reporting
- Disciplined follow-up habits and experience managing a high-volume quote pipeline
- Ability to build trusted relationships with field technicians and service managers
PREFERRED:
- Experience in industrial equipment heavy machinery automotive aerospace medical devices or similar capital-equipment aftermarket
- Familiarity with ERP systems ( Epicor SAP Oracle NetSuite etc.) for part lookup and availability
- Experience selling upgrades retrofits or modernization packages
- Bilingual abilities are a plus
Physical Demands and Work Environment:This position is an office position that may involve trips to the manufacturing facility on premises. Standing walking bending kneeling required infrequently. The employee is frequently required to use hands talk and hear. The employee must occasionally lift move or carry up to 25 pounds. Specific vision abilities required by this job include close vision peripheral vision depth perception and the ability to adjust focus.
EOE including Vets/Disabled
This role does not offer sponsorship employment benefits and being authorized to work in the U.S. is a precondition of employment. You must be a U.S. Citizen U.S. National or recent lawful permanent resident to apply.
Some more amazing benefits offered by Cincinnati Incorporated:
Paid Vacations
Paid Holiday and Personal Days
Medical Insurance (including HSA)
Dental Insurance
Vision Insurance
Accident Insurance
Life Insurance: AD&D
Disability Insurance
Generous 401K Employer Match
Flexible Spending Account
Tuition Reimbursement
Employee Assistance Program
Parental Leave
Required Experience:
IC
Key Skills
About Company
Cincinnati Incorporated (CI) is a U.S.-based, build-to-order machine tool manufacturer with over 125 years in the industry. From their modern campus near Cincinnati, Ohio, CI engineers and builds Laser Cutting Systems, Automation, Press Brakes, Shears, Powdered Metal Presses, and Soft ... View more
