Virtual Assistant
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Job Location:
Webb City, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Bills Electric is a dedicated electrical services company committed to providing reliable high-quality work to our residential and commercial clients. We are seeking a highly organized and detail-oriented Virtual Assistant to manage our administrative and client communications remotely ensuring smooth office operations while our team is in the field.
Key Responsibilities
The VA will be responsible for streamlining the daily administrative workflow specifically focused on client interaction and scheduling for a service-based business:
Customer Communication: Professionally answer screen and route incoming phone calls and promptly respond to customer emails and inquiries.
Scheduling and amp; Dispatch: Manage the master calendar for all service calls and appointments coordinate scheduling with customers and send timely appointment reminders to reduce no-shows.
Administrative Support: Perform data entry organize digital files prepare service-related documents and memos and maintain accurate client contact lists.
Financial Support (Light Bookkeeping): Assist with basic financial tasks such as preparing and issuing invoices to clients tracking payment status and organizing expense receipts.
Marketing/Online Presence: Manage and schedule basic posts on company social media accounts (e.g. Facebook LinkedIn) and perform simple website updates (e.g. updating FAQs or service lists).
Research: Conduct basic online research as needed for vendor pricing or new tools/software.
Required Skills and Qualifications
Proven experience as an Administrative Assistant Virtual Assistant or in a similar remote role.
Exceptional verbal and written communication skills.
Proficiency with scheduling software (e.g. Google Calendar Outlook) and standard office software (e.g. MS Office or Google Workspace).
Excellent organizational and time-management skills with the ability to work independently with minimal supervision.
Reliable professional and trustworthy when handling confidential client and business information.
Benefits of Hiring a Virtual Assistant for Bills Electric
Hiring a VA is a strategic move for a service company like Bills Electric allowing the field team to maximize billable hours and grow the business without increasing overhead.
Increased Productivity: Your licensed electricians can stay focused on revenue-generating field work (installations repairs etc.) instead of spending valuable time on calls scheduling or administrative tasks.
Improved Client Service: A VA ensures that every incoming lead customer inquiry or emergency call is handled immediately and professionally even when you are busy on a job site. This prevents missed business opportunities and builds customer trust.
Reduced Overhead Costs: Because a VA is a contract worker who operates remotely your company saves money by avoiding expenses associated with a traditional employee such as:
Office space desk and equipment.
Employee benefits (health insurance 401k etc.).
Payroll taxes (as they are independent contractors).
Flexible Scalability: You can easily adjust the VAs hours or tasks based on your current workload. If business ramps up you can increase their hours without the long-term commitment of hiring a full-time employee.
Organized Financial Workflow: By delegating invoicing and expense tracking the VA helps ensure cash flow remains smooth and allows for more accurate financial management.
Key Skills
- Business Finance
- ERP Sales
- Access Control System
- Attorney At Law
- Credit
- Application Development
