Shop Assistant Cashier X1- Clicks Golden Walk

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profile Job Location:

Germiston - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

Introduction

To deliver service excellence through efficient customer service point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Duties & Responsibilities

Job Objectives:

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
  • To deliver superior customer service by acting as a brand ambassador being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products ranges promotions and events in order to provide the correct information to customers at all times.


Knowledge:

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence


Skills:

  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Good communication skills
  • Computer literacy
  • Numeracy skills


Competencies:

Essential:

  • Relating and networking
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations

Desirable:

  • Working with people
  • Persuading and Influencing
  • Planning and Organising
  • Coping with Pressures and Setbacks


Desired Experience & Qualification

Experience:
  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:
  • Essential: Grade 12
  • Desirable: Maths 50% and English 50% at Grade 12 level


Please email CV to:

Required Experience:

Junior IC

IntroductionTo deliver service excellence through efficient customer service point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.Duties & ResponsibilitiesJob Objectives:To efficiently execute all operational activities at the point of sa...
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