Sr. Manager, Mobile App Ecosystem

Electrolux

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profile Job Location:

Charlotte, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Consumer Care/Customer Care

Permanent

Job Description

Join us to create change and have an impact in homes around the world.

At Electrolux a leading global appliance company we strive every day to shape living for the better for our consumers our people and our planet. We share ideas and collaborate so that together we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more our global community of people from 100 countries we listen to each other actively contribute and grow together.

Where youll be:

This position will be based in the Charlotte NC HQ; hybrid work policy model.

All About the Role:

Electrolux is seeking a Senior Manager Mobile App Ecosystem to lead the strategy and execution of consumer-centric experiences that extend beyond our products. This role oversees the development of a connected and non-connected ecosystem that includes consumables accessories services partnerships and integrationscreating a seamless ownership experience that builds loyalty and lifetime value. As the Ecosystem leader for Business Area North America (BA NA) you will drive cross-functional teams regionally and globally ensuring alignment with product line roadmaps while owning the P&L for consumer lifetime value revenues and cost savings generated by the ecosystem.

Key Responsibilities:

  • Lead the strategy prioritization and execution of ecosystem initiatives that enhance consumer acquisition engagement and retention

  • Own P&L accountability for connected ecosystems and business tied to registered products subscriptions and consumer touchpoints

  • Collaborate with Consumer Direct Interaction (CDI) DX Marketing and Product Lines to deliver consumer-driven experiences and maximize growth opportunities

  • Drive OneApp as a direct-to-consumer (D2C) sales channel in partnership with digital and service teams

  • Develop business cases and financial models to assess growth opportunities ensuring ROI and long-term value creation

  • Identify and test new business models partnerships and connectivity-enabled opportunities

  • Establish and maintain regional ecosystem commercial partnerships

  • Serve as a key member of the BA NA (CDI) leadership team and extended Product Line leadership teams

Minimum Qualifications

  • Bachelors degree

  • 8 years of experience in product development marketing or digital/connected appliances with a strong focus on driving consumer engagement through apps digital platforms or connected services

  • Proven success leading cross-functional teams to build consumer ecosystems or connected experiences with measurable ROI

  • Strong leadership financial acumen and communication skills with the ability to influence across complex matrix organizations

Benefits highlights:

  • Discounts on our award-winning Electrolux products and services

  • Family-friendly benefits

  • Insurance policy plan

  • Extensive learning opportunities and flexible career path

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on: Electrolux Group North America:

Electrolux Group Careers: Consumer Products Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status. If you need assistance or an accommodation during the application process because of a disability it is available upon request through The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

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Required Experience:

Manager

Consumer Care/Customer CarePermanentJob DescriptionJoin us to create change and have an impact in homes around the world.At Electrolux a leading global appliance company we strive every day to shape living for the better for our consumers our people and our planet. We share ideas and collaborate so ...
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Key Skills

  • Apprentice
  • Customer Service
  • Help Desk
  • Art & Design
  • Environment Health And Safety

About Company

Electrolux is an integrated facility management company with presence across the UAE servicing a wide range of government and private sector organizations. With over 2700 employees the company is ranked among the top names in the facility management industry. In1977, the founders ofA ... View more

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