Office Manager - Pi Campus

A Human-Centered Role at the Heart of Our Community and Its Growth

Translated is hosted at Pi Campus a working environment immersed in nature where 5 luxury villas in Rome (Italy) have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.

About Translated

Translated is where technology and humanity meet to create global understanding. Founded in 1999 by a linguist and a computer scientist we are on a mission to allow everyone to understand and be understood in their own language.

We envision a world where people from different cultures can communicate seamlessly with unprecedented access to knowledge cultural exchange and business opportunities.

To make this possible we combine a network of over 500000 vetted native-speaking language professionals with a unique translation AI Lara capable of recognizing its limits and explaining its choices. Through an ecosystem of AI-powered translation tools (Matecat Matesub and Matedub) an enterprise localization platform ( TranslationOS) and an online translator (Lara Translate) we support more than 400000 clients in 200 languages helping people and organizations connect across cultures.

Everything we build reflects a simple principle: technology should amplify human potential not replace it. Whether through a marketing campaign an event or a new process every project at Translated contributes to a larger purpose: bringing people closer together through understanding.

Pi Campus embodies that vision: 8 villas surrounded by nature designed to help people work with clarity connect with others and grow personally and professionally.

At Translated youll join an international collaborative environment where curiosity creativity and excellence are valued as much as results.

We believe in humans.

We are looking for an experienced Office Manager to ensure not only that our environment runs smoothly every day but also that it scales gracefully as our community grows. It is a Human-Centered role at the heart of our Community and its growth.

This role sits at the intersection of:

• operational excellence
• emotional intelligence
• community care
• and systems thinking.
  

You will design processes that are not only functional for today but capable of supporting a larger organization tomorrow. You will help transform everyday activities into scalable routines enabling the campus and its people to operate with more clarity more impact and less friction over time.

Youll be the person who creates the conditions for others to do their best work - combining warmth and empathy with structure foresight and continuous improvement.

This role reports to and collaborates with the People Tower and supervises a Junior Office Assistant and Facility Manager.

Responsibilities

Community & Wellbeing

• Serve as the daily point of reference for residents employees and guests.
• Foster psychological safety and a sense of belonging through presence empathy and active listening.
• Ensure a welcoming and inclusive atmosphere throughout campus.

Campus Operations

• Oversee day-to-day operations across all spaces with attention to comfort order and human-centered design.
• Coordinate maintenance supplier management access control and safety protocols.
• Build repeatable processes that make the campus run more efficiently as we scale.

Scalability & Operational Excellence

• Identify recurring challenges and transform them into structured scalable solutions.
• Standardize procedures for room bookings /travel logistics onboarding logistics event setup vendor workflows and space planning.
• Improve workflows to reduce manual work increase clarity and support future growth.

Team Leadership

• Mentor and supervise the Junior Office Assistant and Facility Manager with clarity care and a focus on skill growth.
• Delegate effectively and create scalable routines that strengthen team performance.

Events & Experience

• Coordinate logistics for workshops training sessions founder events and community activities.
• Help create memorable moments that build connection and reinforce culture.

Onboarding & Integration

• Ensure smooth onboarding logistics for new hires entrepreneurs and program participants.
• Create a scalable onboarding experience that remains personal and supportive even as numbers grow.

Administration & Cross-Functional Coordination

• Manage vendor relationships and office budgets with responsibility and transparency.
• Collaborate with Finance HR/People IT and external partners to ensure alignment and operational consistency.
• Oversee desk allocation room coordination and hybrid work logistics using systems that can grow with the company.

Culture Keeper

• Ensure campus spaces reflect Translateds values warm inclusive inspiring.
• Work with the People Tower to enhance wellbeing employee experience and community life.
• Act as a steady steward of our cultural DNA: we believe in humans.

Requirements

• 3-7 years of experience in office management hospitality facilities or community-focused operations.
• Strong interpersonal skills and emotional intelligence.
• Demonstrated ability to design scalable processes and improve operational workflows.
• Excellent organizational coordination and prioritization skills.
• Strong communication in Italian and English (C1).
• Ability to manage budgets vendors and cross-functional relationships.
• A genuine passion for supporting people and creating environments where teams can thrive.
  

Benefits and Perks

At Translated we see our people as athletes and Pi Campus as the place where they can reach their full potential. This vibrant environment fosters talent aggregation and continuous growth of mind body and spirit.

We nurture and support the teams personal and professional development every day through growth-oriented initiatives like personalized learning paths and networking events with industry leaders health-oriented initiatives like massages sauna and workouts in our gym and swimming pool as well as relaxation rooms open meeting rooms a cafeteria and fully equipped kitchens in every case of need every team member has access to psychological legal and financial support.

Learn more about our company: Statement

At Translated we proudly embrace and celebrate each individuals unique qualities to our team regardless of race sexual orientation gender identity or any other differences. We recognize that these diverse perspectives empower us to overcome challenges foster innovation and drive excellence. As an inclusive and equal-opportunity employer we are committed to cultivating an environment where everyone feels welcome valued and supported to achieve their full potential.