Director, Mobile Engineering

• 8 years of progressive software engineering leadership experience with direct oversight of native mobile development (iOS and/or Android)

• Hands-on mobile development background; able to guide teams make informed technical decisions and assist with technical issue resolution

• Experience delivering large-scale consumer mobile apps supporting millions of users

• Experience in the hospitality travel or related guest-service industry delivering mobile features supporting customer loyalty search shop and booking journeys

• 3 years leading engineering managers and/or tech leads; proven ability to hire develop and coach high-performing hybrid/remote/offshore teams

• Experience working in Agile product delivery environments; familiarity with SAFe or similar scaled frameworks

• Demonstrated success partnering with Product to shape priorities scope delivery define outcomes and ensure alignment with business goals

• Working knowledge of backend service integration API contracts networking patterns and related platform dependencies

• Operational experience with CI/CD pipelines automated testing code quality observability performance monitoring and app-store release management

• Direct management of multi-million-dollar budgets (>$5M)

• Bachelors degree in Engineering Computer Science or equivalent experience

Preferred

• Experience with mobile commerce (search shop booking)

• Experience with experimentation frameworks analytics and optimization

• Experience managing vendor/managed-services partners

• Familiarity with SDLC ITIL and continuous-improvement frameworks

CORE WORK ACTIVITIES

Managing Mobile Engineering Delivery

• Leads multiple mobile engineering squads across iOS and Android to deliver features supporting commercial outcomes including guest-focused search shop and booking experiences

• Ensures predictable execution using Agile and/or SAFe-aligned practices including strong estimation planning and dependency management

• Oversees implementation of technical solutions in partnership with Architecture and Tech Leads; contributes guidance as needed to validate feasibility and unblock delivery

• Maintains high quality bars for design secure coding practices performance accessibility and compliance

• Supports cross-functional collaboration across product experience design and data teams

Product & Stakeholder Collaboration

• Partners with Product Directors to define priorities sequencing and release strategies aligned with business value and guest-journey objectives

• Ensures engineering teams understand requirements scope acceptance criteria and upstream/downstream dependencies

• Communicates program status delivery risks and prioritization decisions to senior leadership and business stakeholders

• Provides engineering insight to product planning investment prioritization and quarterly/PI delivery commitments

Managing Engineering Teams & Talent

• Leads engineering managers and tech leads; promotes strong delivery behaviors engineering rigor and cross-platform collaboration

• Recruits develops and retains top mobile engineering talent by fostering a culture of inclusion empowerment ownership and continuous learning

• Partners on workforce planning staffing strategy onboarding and succession planning

• Provides regular coaching feedback performance evaluations and development plans for leaders and engineers

Technical Leadership & Issue Resolution

• Leverages prior hands-on experience (iOS and/or Android) to support engineering teams in evaluating solutions troubleshooting complex issues and accelerating delivery when needed

• Provides guidance on implementation approaches integration patterns and system interactions; promotes reuse and simplification without owning platform architecture

• Serves as an escalation point for deep technical challenges; removes barriers via hands-on assistance pairing or targeted SME engagement

Engineering Excellence & Continuous Improvement

• Ensures adherence to standard SDLC processes development tools secure coding practices and compliance requirements

• Drives maturity in engineering KPIs including throughput crash rates performance benchmarks defect density PR cycle time and production SLAs

• Promotes continuous improvement in tooling observability operational readiness workflows and development practices to improve developer velocity and product quality

• Encourages innovation prototyping and evaluation of emerging tools or frameworks supporting developer efficiency and guest experience

Operational Leadership

• Oversees release management deployment and production readiness for mobile applications

• Ensures effective incident response and problem-management practices in partnership with operations and vendor teams

• Monitors application performance reliability and customer experienceincluding session health booking completion and loyalty engagement metrics

• Uses data-driven insights to guide improvements in performance and stability

Financial & Vendor Management

• Manages multi-million-dollar operating budgets; ensures investment alignment with strategic priorities and financial plans

• Oversees third-party engineering delivery; ensures performance meets expectations SLAs and quality standards

• Supports business case development for platform enhancements capacity planning and vendor strategy

• Ensures efficient use of resources; drives cost discipline and value realization