Workplace Experience Coordinator
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are looking to hire a Workplace Experience Coordinator to join our Workplace Experience team. This position is open to candidates based in Toronto and is required to be in-office Monday to Friday.
What your team does
This role reports directly to the Toronto Office Manager and is part of the global Workplace Experience (WX) team. The WX team works closely to manage Clio spaces design solutions for facility concerns learn and share knowledge and create a unique workplace experience for addition the WX team provides operational support to employee events and People programs working collaboratively with the People department functions and cross-functional teams.
Who you are
The Toronto Workplace Experience Coordinator is the on-the-ground anchor for all day-to-day workplace experience operations in the Toronto hub. You are highly organized proactive and service-oriented with a natural ability to connect with people and anticipate needs. This role will appeal to someone who thrives in a fast-paced in-office environment takes pride in creating a welcoming and well-run workplace and enjoys being a trusted point of contact for employees guests and partners. You bring energy professionalism and attention to detail and youre excited to grow your skills within a collaborative people-first team.
What youll work on
Front office management and reception including visitor and employee sign-in and access systems mail management and all other shipping/receiving;
Orienting employees and guests to the space through conducting site tours and wayfinding;
Maintenance of office space ensuring they are well-stocked clean and welcoming; including light cleaning of communal spaces
Identify facility deficiencies coordinate repairs and track deficiency status
Support in regular facility inspections keeping up-to-date facility inspection records and coordination with building services for repairs and maintenance
Assist with planning coordination and communication of internal and external events including company meetings monthly mixers holiday parties and team socials/on-site
Collaborate with cross-functional teams including People IT and OCEO to ensure workplace policies and programs are executed and aligned with business objectives
Regular facility inspections to ensure all mechanical electrical and structural systems are operational
Support the physical security of Clios office ensuring secured systems are operational site access badges are managed and liaising IT/Security team as needed;
Assist with OH&S program coordination including maintenance of OH&S records
Assist with workplace technology systems including AV equipment and video conferencing systems;
Liaise with vendors for F&B socials and office supplies
Tracking and processing workplace experience expenses through internal software programs
Collect and upkeep data to measure the effectiveness of workplace experience program
What you bring
1-3 years of experience in office coordination workplace experience facilities hospitality and operations
Strong organizational and time-management skills with the ability to manage and prioritize multiple tasks in a fast-paced environment
Excellent communication and interpersonal skills with a service-oriented and professional approach
Comfortable working onsite and being a visible point of contact for employees guests and vendors
Ability to identify issues proactively follow through on solutions and escalate appropriately
Experience using workplace tools and systems (Google stack Slack ticketing systems expense tools or similar)
A high level of attention to detail and pride in creating welcoming well-run spaces
Demonstrate a keen interest in improving your craft by using AI
Bonus points if you have
Previous experience in a tech startup or high-growth company environment
Familiarity with access control control systems visitor management tools or AV/meeting room technology
Exposure to workplace safety programs or compliance documentation
Experience in supporting events or on-site activations
First Aid certification (or willingness to obtain)
What you will find here:
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive equitable salary with top-tier health benefits dental and vision insurance
Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin and Sydney) to be in office min. twice per week.
Flexible time off policy with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region applicable experience and skillset of the candidate.
Diversity Inclusion Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.
Disclaimer: We only communicate with candidates through official @ email addresses.
Required Experience:
IC
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Run your law firm with Clio, the #1 choice of legal professionals for managing clients, cases, billing, and more. Try it for free today—no credit card required.
