Hospitality Services Coordinator

The Hospitality Services Coordinator is responsible for executing and coordinating operations related to reception service and the overall experience of clients guests freelancers and employees at Rodeo FX (Montréal). Organized self-sufficient and service-oriented they ensure the readiness and quality of spaces and services (food beverages kitchens and service areas event support) while maintaining high standards and a high level of discretion.

The role carries hands-on operational responsibility: daily execution inventory vendor coordination basic budget tracking and upholding standards.

Key Responsibilities:

Daily operations (spaces kitchens service areas)

• Ensure hospitality areas (kitchens refrigerators service zones) are prepared clean and well organized including daily replenishment and ongoing adherence to standards.
• Conduct simple regular checks (presentation hygiene basic functionality) and quickly report and/or correct any issues.
• Set up and reset service stations as needed (visits high-traffic days internal events).

Supplies inventory and budget tracking

• In support of the manager manage inventory plan needs and place orders (across multiple platforms) including pickups as needed storage and stock rotation.
• Maintain optimal stock levels to reduce shortages urgent purchases and waste (proactive planning control routines).
• Track food and beverage expenses and contribute to budget monitoring according to established guidelines (reconciliations receipts/invoices basic indicators).

Vendors and catering services

• Support the manager in coordinating with vendors and external partners (caterers deliveries services): quality control follow-ups issue resolution and logistical adjustments.
• Act as the on-site point of contact during events as needed: oversee service make real-time adjustments and ensure reception standards are met.
• Contribute to optimizing sourcing options (quality reliability lead times costs) based on operational needs.

Client experience reception and visit support

• Provide a warm professional and discreet welcome to clients and guests tailored to different profiles (direct clients agency clients talent freelancers visitors).
• Provide food and beverage service during visits (taking orders on-site service) including coffee/barista service when required.
• During client visits shoots or peak activity periods quickly coordinate operational needs (rooms meals beverages supplies) in collaboration with relevant teams.
• Support reception and service logistics during visits and shoots in collaboration with Production and direct requests related to on-set operations to the appropriate contact.

Events and continuous improvement (Culture systems)

• Support the planning and execution of internal events in collaboration with the Culture team: preparation set-up logistics teardown and replenishment.
• Implement and maintain simple systems (inventory labeling routines documentation) to ensure consistency and efficiency.
• Identify friction points and propose practical improvements to working methods (standardization checklists best practices).
• (If applicable) Coordinate day-to-day operations of the keg system: cleanliness maintenance supply rotation and basic troubleshooting in line with internal guidelines.

Qualifications :

• Relevant experience in hospitality customer service event coordination office operations or a similar environment.
• Excellent service mindset: professionalism discretion attention to detail and ability to deliver under pressure.
• Strong organization and autonomy: priority management execution rigor consistency and initiative.
• Experience with procurement inventory and vendor coordination (caterers deliveries services).
• Valid drivers license (Class 5) and comfort traveling as required for the role.
• Ability to perform basic budget tracking and follow cost guidelines.
• Functional French/English bilingualism (welcoming clients and guests).
• Ability to handle materials and move equipment as needed following safe handling practices and using available equipment / assistance as required.
• Assets: food hygiene/sanitation certification (MAPAQ) barista or bar service experience experience in a studio/production environment experience with inventory systems.

The person in this role will be required to collaborate daily with our teams located outside of Québec notably in Los Angeles and Toronto where the primary working language is English. They will also communicate regularly with international external stakeholders who are not French-speaking. Strong English proficiency is therefore essential to ensure smooth and effective communication in an international work environment and to represent Rodeo FXs creative and technical capabilities on a global scale.

Additional Information :

Diversity : At Rodeo FX diversity is a core value. Were committed to creating an inclusive equitable workplace where different perspectives are embraced. Every team member brings unique insight that strengthens our creativity challenges our thinking and helps us deliver better work.

Rodeo FX may use AI-based tools to support certain steps of the recruitment process such as interview transcription or preliminary application analysis. These tools may be operated by third-party providers and data may be processed outside Quebec. These tools never replace human decision-making: all final hiring decisions are made by our recruitment team and hiring managers. To learn more about how we protect your personal information and your rights please consult our Privacy Policy.

Remote Work :

No

Employment Type :

Contract