Critical Role Trainer, BWU6 Learning and Development

We currently have a vacancy for a Learning Trainer to join the Amazon Australia Team.
This position within the BWU6 Fulfilment Center (FC) reporting into the Learning Manager will manage and work with the Ambassador team to deliver high standards of training to our new and existing associate work force. The suitable applicant will be trained in both the standard work and tools used within the Learning function. You will be a strong communicator who values teamwork and who can function as a role model and engage in a professional manner with the entire FC workforce.


Key job responsibilities
Develop deliver and assess a multitude of training programs for both new and experienced warehouse team members; including forklift (LF) and order picker (LO) operations (an LF/LO license will be required)
Perform data entry including creating entering and updating training rosters
Lead & Support Ambassadors in their roles in delivering training and coaching to associates
Assist in evaluating and monitoring training efforts throughout the FC
Ability to learn processes quickly and become a subject matter expert in new processes
Problem Solving responsibilities: react quickly and productively serving as a resource for specific problems and undertaking the appropriate steps to resolve
Complete understanding of the safety procedures in the FC to ensure that associates are operating safely and take immediate corrective action where necessary
Ensure compliance with audits and refresher/one point change training
Complete all standard work and assigned tasks on time and to standard expectation
Ensure area readiness and area organization for all Learning areas and training locations to ensure they are prepared to support all training activities
Spend a minimum of 5 hours per week in a warehouse process path (rotate through paths such as pick or pack) to maintain proficiency and identify associate barriers
Positively impact and work with our associates to succeed in their roles

- 1 years of Microsoft Office products and applications experience
- High school or equivalent

- Work a flexible schedule/shift/work area including weekends nights and/or holidays

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.