Client Coordinator Supervisor

Brooklyn, NY - USA

Hourly Salary: $ 22 - 24

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

Client Care Coordinator
Full-Time Brooklyn NY
Pay Range: $22-24 per hour

At Elara Caring we care where you are and believe the best place for your care is where you live. We know theres no place like home and thats why our teams continue to provide high-quality care to more than 60000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Client Care Coordinator.

To continue to be an industry pioneer in delivering unparalleled care we need a Client Care Coordinator with commitment and compassion. Are you one of them If so apply today!

Why Join the Elara Caring mission

Work in a collaborative environment.

Be rewarded with a unique opportunity to make a difference.

Competitive compensation package

Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

Opportunities for advancement

Comprehensive insurance plans for medical dental and vision benefits

401(K) with employer match

Paid time off paid holidays family and pet bereavement

Pet insurance

As a Client Care Coordinator youll contribute to our success in the following ways:

Coordinating and updating client schedules services and caregiver assignments while ensuring accuracy in documentation billing and payroll.
Serving as the primary point of contact for client inquiries service concerns and incident reporting ensuring timely follow-up escalation and resolution.
Supporting caregiver performance through coaching documentation time-off coordination and collaboration with HR on corrective actions when needed.
Monitoring daily service delivery to ensure caregivers arrive complete assignments and remain compliant with regulatory contractual and company standards.
Collaborating with internal teams and external partners to support client and caregiver retention initiatives streamline workflows and ensure consistent high-quality care experience.

What is required

Strong communication and customer service skills with the ability to manage difficult situations with professionalism and empathy.
Experience in home care health services or a related client-facing role (preferred.)
Ability to manage complex scheduling operations and multitask effectively in a fast-paced high-volume environment.
Familiarity with home care scheduling systems and strong documentation and organizational skills.
Commitment to confidentiality professionalism and adherence to HIPAA and organizational standards.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard tosex (including pregnancy childbirth or related medical conditions) race color age (40 and older) national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment protected veteran status or any other basis prohibited under applicable federal state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring pay and compensation are determined by a variety of factors including education job-related knowledge skills training and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request a job description can be provided.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability you may request reasonable accommodations by reaching out to

Required Experience:

Manager