Business Development Representative

AI at Zapier

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Check out our guidance on How to Collaborate with AI During Zapiers Hiring Process including how to use AI tools like ChatGPT Claude Gemini or others during our hiring process - and when not to.

Job Posted: 12/17/2025

Location: North America

Zapier is hiring our first Business Development Representatives (BDRs) to build a net-new outbound and qualification engine for our upmarket GTM motion. As one of our founding BDRs you will focus entirely on pipeline generation prospect education and qualified handoffs to Account Executives.

In this role youll help drive pipeline growth by identifying high-potential prospects running discovery educating buyers on AI orchestration and automation use cases and experimenting with outreach strategies across channels. Youll also partner cross-functionally to ensure customer insights strengthen our product and GTM processes.

If youre excited to build something from the ground up at a fast-growing profitable impact-driven company read on

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• 23 years of experience in sales sales operations revenue operations or AI/automation roles where you engaged with customers or influenced pipeline

• Experience in SaaS or product-led companies is strongly preferred.

• Thrive in fast-paced experimental environmentscomfortable testing messaging outreach motions and new prospecting tactics.

• Technically curious and excited to learn Zapiers product deeply including APIs AI features and solution-building capabilities.

• Highly organized self-directed and able to manage outbound and inbound prospecting with discipline.

• A clear and compelling communicator with the ability to engage a variety of stakeholders from end-users to executives

• Youve used AI tools in your work (or are eager to adopt them quickly) and enjoy optimizing workflows with automation.

Things Youll Do

1. Generate qualified pipeline for the Sales team

• Research and identify high-quality outbound prospects using product signals intent data and persona insights.

• Run early-stage discovery to understand prospect needs and determine fit for Zapiers upmarket offerings.

• Qualify inbound leads quickly and accurately to ensure smooth handoffs to AEs.

• Success is measured by qualified opportunities sourced and accepted by AEs.

2. Educate prospects on Zapiers value

• Conduct short discovery education or micro-demos focused on business problems and high-level use cases

• Inspire prospective customers by showcasing relevant automation opportunities and connecting Zapier to their business needs.

3. Experiment and optimize prospecting motions

• Partner with Sales Leadership to design and test new outreach sequences messaging and persona-based sales plays.

• Leverage AI and automation tools to scale high-quality outreach and improve response rates.

• Build repeatable approaches for engaging product-qualified leads (PQLs) and early-stage expansion opportunities.

4. Maintain strong feedback loops across the organization

• Document learnings from discovery conversations and outreach experiments.

• Share insights with Sales Marketing Product and RevOps to strengthen enablement positioning and product roadmap decisions.

• Participate in cross-functional projects as we refine our upmarket GTM motion.

How to Apply

At Zapier we believe that diverse perspectives and experiences make us better which is why we have a non-standard application process designed to promote inclusion and equity. Were looking for the best fit for each of our roles regardless of the type of companies in your background so we encourage you to apply even if your skills and experiences dont exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however if you receive an offer you will need to include your most recent educational experience as part of our background check process.

After you apply you are going to hear back from useven if we dont see an immediate fit with our fact throughout the process we strive to never go more than seven days without letting you know the status of your application. We know well make mistakes from time to time so if you ever have questions about where you stand or about the process just ask your recruiter!

Zapier is an equal-opportunity employer and were excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someones identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity Inclusion Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants including those with criminal histories consistent with applicable laws.

Zapier prioritizes the security of our customers information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process please contact .

Application Deadline:

The anticipated application window is 30 days from the date job is posted unless the number of applicants requires it to close sooner or later or if the position is filled.

Even though were an all-remote company we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

Required Experience:

IC