Reception & Accreditations Administrator

Join a dynamic high-performing team and play a key role in creating an exceptional experience for our brokers partners and visitors. Enjoy hybrid working arrangements and a supportive collaborative culture.

About Us

Connective is one of Australias largest and most innovative mortgage commercial and asset finance aggregators and the partner of choice for leading brokers nationwide.

Our customers are mortgage commercial and asset finance brokers and everything we do is driven by a single purpose: to be the business partner they cant imagine doing business without.

With a strong vibrant culture and a reputation for excellence Connective is also proud to be an employer of choice for exceptional and dynamic professionals who are passionate about shaping the future of finance.

About the Role

Were seeking a polished proactive and highly organised Reception & Accreditations Administrator to be the welcoming face and voice of Connective. This role blends front-of-house responsibilities with essential administrative support for our Credit Services and wider business teams. Its also an excellent opportunity for a recent graduate or someone who has studied in financial services and is looking to step into their first professional role in the industry.

Youll ensure visitors callers and brokers experience seamless professional service while keeping our accreditation processes moving efficiently and accurately behind the scenes. This is a role for someone who is always one step ahead thrives on detail and takes pride in maintaining a polished and professional environment.

What Youll Do

Reception & Customer Experience

Be the first point of contact for all incoming calls responding promptly and professionally.

Welcome visitors warmly and ensure reception and meeting spaces are consistently clean polished and ready for use.

Prepare meeting rooms daily including checking calendars setting up refreshments and ensuring rooms reflect our high standards.

Coordinate mail parcels couriers catering and stationery orders with initiative and accuracy.

Accreditation Administration

Process broker and lender accreditations accurately and within required timeframes.

Manage the accreditation inbox triaging requests and supporting brokers with clear confident communication.

Maintain records within Microsoft Dynamics and uphold strong attention to detail across all processing tasks.

Team & Business Support

Work closely with the Credit Services Sales Support Connective Lending and Connective Asset Finance teams.

Assist with accreditation reports and administrative projects as needed.

Take initiative to keep workflows moving and identify potential process gaps that need attention.

What Were Looking For

Minimum Year 12 qualification.

12 years experience in reception or administration.

Impeccable professional presentation and communication skills.

Strong organisational ability with confidence in managing competing priorities.

A proactive forward-thinking mindset someone who anticipates needs solves problems early and takes ownership.

Proficiency in Microsoft Office (Word Excel Outlook PowerPoint).

Ability to work independently and collaboratively within a fast-paced team.

Why Join Us

At Connective youll be part of an innovative industry-leading organisation that genuinely values its people. Youll enjoy:

A supportive team environment

Opportunities for professional growth and development

A culture grounded in collaboration excellence and innovation

How to Apply

To apply please click the link below.

All applications will be handled with strict confidentiality.

For more information visit or email for a Position Description or further assistance.