Payroll and Benefits Manager

About the NSC

Nationalities Service Center is Philadelphias leading immigrant and refugee service organization providing comprehensive programs and services that empower individuals and families to thrive in the United States. Our services include legal representation workforce development health access and community integration. We are committed to fostering a diverse inclusive and respectful workplace where staff can do their best work in service to our mission.

NSCs mission is to welcome and empower immigrants to thrive in our communities and pursue a just future. Our vision is that all immigrants achieve a life of safety and stability sustainable opportunities and meaningful community connections.

Position Summary

The Payroll and Benefits Manager manages employee compensation and benefits programs. This position manages and oversees the administration payroll and all benefits and retirement programs including medical dental vision life insurance short- and long-term disability and 403(b) plan. This position manages recruitment and onboarding.

Key Responsibilities

Payroll and Benefits

• Accurately process biweekly payroll through ADP Workforce Now (employee database account maintenance/updates for all withholding taxes deductions etc.) in a timely and confidential manner.
• Maintain electronic and hard copy personnel files including but not limited to regulatory reporting requests verifications of employment and unemployment claim inquiries.
• Process paperwork for new employees and enter employee information into the payroll system.
• Train employees on organizations timekeeping systems.
• Review time sheets wage computation and other information to detect and reconcile payroll discrepancies.
• Record employee information such as transfers and resignations to maintain and update payroll records.
• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Performs quality checks of benefits-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Assist with Open Enrollment and distributes all benefits enrollment materials and determines eligibility.
• Assist employees with carriers and process life status changes.
• Responds to benefits inquiries from managers and employees on plan provisions benefits enrollments status changes and other general inquiries.
• Processes and administers all leave-of-absence requests and disability paperwork: medical personal disability and FMLA.
• Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
• Responds to 403(b) inquiries from managers and employees relating to enrollments plan changes and contribution amounts. Manages the annual catch-up contribution enrollment and payments.
• Provides necessary reports for allocation/billing charges.

Onboarding and Offboarding

• Post open positions internally and externally maintain recruitment-related reports such as listings applicant tracking new hire log and turnover reports.
• Support hiring manager to screen candidates; conduct new-employee onboarding orientation.
• Managing distribution of offer letters and welcome packets to new hires.
• Serve as administrator for background checks and employment verification.
• Support new hires onboarding orientation including the creation of employee emails issuing agency laptops technical equipment identification badges and access keycards.
• Assist Associate Director of Wellness Trauma-Informed Practice and Community Culturewith New Staff Orientations.
• Maintains personnel records and reports. Maintains organizational charts employee directory and office procedures manual.
• Manage Team bios on the website and keep the Team page up to date.
• Manage notifications of transitioning employees of offboarding information.
• Coordinate Exit Interviews.

Administrative and Technology

• Work with Techimpact to manage staff network accounts. Review monthly reports on users and accounts.
• Assist with the creating email accounts distribution lists and SharePoint access.
• Manage KnowBe4 real-time phishing simulation with training and Keepers Security manager of passwords and passkeys assuring all employees have access and accounts.
• Manage and track all agency properties i.e. laptops elevator keycards etc.
• Perform other administrative duties as assigned.

Non-Essential Functions

• Attend relevant workshops or join professional groups as necessary to maintain professional knowledge.
• Adhere to NSCs confidentiality guidelines and ensure the appropriate handling of sensitive information.
• Facilitate and attend relevant staff meetings to promote communication and execution of goals.
• Complete special projects specific to the function of the department or as needed for the department as directed by Supervisor.
• Other duties as assigned within the scope of position expectations.

Required Education and Skills

• Associate degree in HR or related field but experience and/or other training/certification may be substituted for the education. Bachelors degree in human resources preferred.
• Two years experience in HR payroll and/or benefits administration.
• Extensive knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Experience with ADP Workforce Now preferred.
• Excellent organizational and time management skills.
• Proficiency with Microsoft Office Suite HRIS systems and other relevant HR-related tools and software applications.
• Excellent organizational and time management skills to handle multiple tasks simultaneously.
• High level of integrity discretion and professionalism.

Requirements

• On-site work required at NSCs Philadelphia office and off-site events or meetings as needed. NSC currently operates on a hybrid remote/office schedule subject to change based on evolving conditions organizational needs and client priorities.
• Familiarity with NSCs mission vision values programs services and strategic priorities.
• Adhere to all NSC policies and procedures.

Physical Demands
The physical demands described below are representative of those required to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Frequently required to stand walk sit use hands to handle or operate objects and equipment reach with arms balance and communicate verbally.
• Occasionally required to climb stairs stoop kneel crouch crawl or use senses such as taste or smell.
• Must occasionally lift and/or move up to 25 pounds.
• Regular use of standard office equipment including frequent work at a computer workstation.
• Vision requirements include frequent reading and close work as well as distance vision color perception peripheral vision depth perception and the ability to adjust focus.

Work Environment
The work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Noise level is generally moderate.
• Work is primarily performed indoors but may require occasional travel to community sites business partners or social service locations.
• Occasional travel to attend conferences seminars or meetings may be required.
• Work outside of traditional office hours may be necessary to meet organizational and client needs.
• NSC currently operates on a hybrid in-person/remote model which is subject to change based on organizational priorities and external conditions.

LOCATION AND HOURSThis is a full-time in-person position based in our Philadelphia office with potential for hybrid work as team needs allow. Our regular hours are Monday to Friday 9:00 am to 5:00 pm and this position requires working occasional evenings and weekends.

COMPENSATION The salary range is $55000 - $60000 commensurate with experience. The benefits package includes generous vacation and sick leave; paid sabbatical leave; summer hours; 77% employer-paid health dental and vision coverage; short-term disability long-term disability life insurance 403(b) with an employer match.

HOW TO APPLY
Please submit a cover letter resume and complete the online application by going to this link - -