Team Lead Scalable Customer Success
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Application Deadline: Jan. 30 2026
- Oslo
- On-site
Job Description
Join Our Team as Team Lead for Scalable Customer Success at Simployer!
At Simployer we build HR technology created by experts to strengthen the entire employee journey. We are now looking for a Team Lead for Scalable Customer Success who will take ownership of our scalable CS motion and help us move from reactive support to truly proactive data- and AI-driven customer engagement.
This role is about building structure leveraging automation and insights and leading a high-performing team that consistently drives adoption retention and long-term customer value. You will lead a team of CSMs and work closely with Customer Leadership Sales Product and Customer Care to elevate how we serve and grow our customers at scale.
You are a modern CS leader with hands-on experience in automation health-scoring product usage signals and AI-supported workflows and you thrive in building low-touch/tech-touch customer journeys with high impact
Ready to Lead Customer Success at Scale
If youre excited about transforming CS into a proactive insight-driven growth engine and doing it with people who love to learn lead and deliver wed love to hear from you. We know the perfect fit might not tick every box; if you think you can contribute lets talk.
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
About the company Simployer is a people- and performance-driven company — we believe both are essential to creating lasting value and long-term success. With a unique blend of people-centric technology, expert services, and HR know-how, we support over 15,000 customers and 1.2 million ... View more
