Responsibilities and Duties
Travels to customer locations to resolve problems and to deliver and install equipment.
Works with customers to troubleshoot technical computer issues and fully documents actions and results.
Configures new PC equipment for customers.
Updates technical documentation detailing the customers computer environment and configurations.
When not onsite you will be asked to work the salesfloor/bench as well as potential manual labor involving lifting heavy computers or boxes of equipment.
Qualifications :
Strong and persuasive written and verbal communication skills.
Ability to establish and maintain working relationships with clients and coworkers.
Ability to handle stressful situations in a congenial manner.
Ability to troubleshoot and understand Windows client OS Windows 810 11 Mac OS X and Office 365 Quickbooks and Quicken.
Strong organizational skills.
Ability to manage multiple projects/tasks simultaneously.
Ability to work independently or as a team.
Ability to plan and prioritize to achieve a defined objective.
Additional Information :
Minimum of one (1) years work experience in a IT related field or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Ribbit Computers was established in Dec 2004 and since then has been dedicated to providing the best customer service and computer repair available to you. When your Laptop, PC, Phone, Tablet or Mac needs repairing, you won’t have to worry for long! Our technicians are skilled in deal ... View more