AI Solutions System Admin
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Summary:
Were looking for a Commercial Systems Administrator to own the operational backbone of our revenue technology stack - with a primary focus on conversation intelligence and sales engagement & enablement platforms like is a high-impact role for someone who wants to sit at the intersection of technology and commercial performance.
Youll be the trusted expert ensuring our Sales RevOps and Leadership teams have reliable intelligently configured tools that drive productivity insight and consistent execution across the business. If you enjoy bringing order to complexity translating business needs into smart system design and being the person people turn to when tools need to work flawlessly - this role is for you.
Role Responsibilities:
Platform Administration & Optimisation
Youll be the expert administrator for our commercial technology ecosystem:
Own the end-to-end configuration administration and ongoing optimisation: users permissions team structures compliance settings.
Design and maintain insight frameworks: trackers keywords topics call libraries scorecards and coaching dashboards used by sales leadership.
Drive adoption of advanced capabilities: forecasting modules deal intelligence AI powered insights.
Expand your ownership: As our tech stack grows youll take on administration of additional platforms.
Data Quality Reliability & Operations:
Monitor system health across the commercial tech stack and proactively address issues
Troubleshoot integrations: Resolve sync problems between Gong Responsive Salesforce and other connected tools.
Maintain data integrity: Ensure accuracy consistency and compliance across platforms.
Document everything: Build clear accessible documentation for configurations processes and user guidance.
Partnership & User Support:
Partner closely with key stakeholders such as Sales reps Sales Leadership Revenue Operations and Sales Enablement
Translate business needs into system design: Work with stakeholders to understand requirements and implement solutions.
Provide proactive user support: Triage requests prioritise by business impact and resolve issues efficiently
Drive Continuous Improvement: Proactively identify opportunities to improve adoption usability and insight
generation.
Qualifications :
Essential
1-3 years of experience administering commercial/sales tools (Gong Outreach Salesforce conversational
intelligence or sales enablement platforms)
Strong technical fluency with SaaS platforms user management permissions and integrations.
Analytical mindset: Comfortable working with dashboards reports data flows and troubleshooting technical issues
Exceptional attention to detail: You catch what others miss and maintain high standards for data quality
Process-oriented thinking: You naturally create structure follow governance frameworks and promote documentation.
Clear communication skills: You explain technical concepts simply and effectively across teams and time zones.
English proficiency: Strong written and verbal communication required for global collaboration.
Desirable
Hands-on experience with Gong Outreach Qobra or similar platforms.
Exposure to Salesforce or other CRM environments and CRM integrations.
Understanding of B2B sales processes: pipeline stages forecasting deal progression and sales
methodologies.
Experience supporting distributed or remote sales teams across multiple regions.
Background in Sales Operations Revenue Operations Enablement or Business Systems.
Additional Information :
About Working With Us:
We value operational excellence and commercial impact. Youll own the day-to-day administration while partnering closely with Sales Enablement and RevOps leaders who care about getting tools right. We prioritize learning ability over checkbox experience - if youre a systems thinker who understands commercial operations and can learn quickly we want to hear from you even if you havent administered every tool in our stack
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more
