Roles & Responsibilities :
The Program Manager Strategic Transformation () will play a pivotal role in driving the business-wide transformation for Bosch Service Solutions India. This role will directly support the office of the TCR in conceptualizing orchestrating and executing key change initiatives aligned with the transformation framework.
The Program Manager will ensure alignment of transformation efforts across the organization focusing on portfolio diversification delivery model transformation ecosystem partnerships talent and competency evolution and cultural change enablement.
The ideal candidate is a strategic thinker with strong program governance capabilities business acumen and the ability to influence senior stakeholders across functions.
Key Responsibilities:
1. Program Strategy and Governance
Develop operationalize and continuously refine the transformation roadmap in line with the strategic objectives set by the office of the TCR.
Establish program governance frameworks KPIs and reporting cadences for effective tracking and stakeholder alignment.
Coordinate with cross-functional leaders to ensure consistent transformation execution across business areas.
Facilitate decision-making forums prepare steering committee updates and ensure timely communication of progress and challenges.
2. Portfolio and Business Model Transformation
Drive portfolio rationalization and growth initiatives across IT Support Tech Platforms (ServiceNow) Automation & AI Customer Experience Services and Connected Services with specific focus on driving external business growth.
Support the design and implementation of new go-to-market models and revenue streams aligned with 2030 growth targets.
Collaborate with business area / functional leaders to identify strategic synergies and scalability opportunities.
3. Delivery and Operating Model Evolution
Enable programs for reengineering and deployment of delivery structures integrating internal shared services and external market delivery.
Program manage initiatives to optimize processes improve delivery efficiency and embed digital and automation enablers across business areas.
Champion integration of new technologies (RPA AI digital workflow tools) into the operating framework.
4. Partner Ecosystem Development
Develop and operationalize partnership strategies with technology consulting and delivery partners to expand capability and reach.
Support partner evaluation onboarding and governance to ensure value alignment and joint go-to-market readiness.
5. Talent Culture and Engagement Transformation
Partner with HR and business leadership to define and roll out competency frameworks and learning roadmaps for emerging technologies.
Lead culture and engagement initiatives that promote innovation accountability and collaboration across teams.
Act as a change champion to embed new mindsets drive communication programs and ensure alignment to transformation values.
6. Change Management and Communication
Develop a transformation communication framework to ensure transparency and stakeholder engagement across levels.
Monitor organizational readiness and drive structured change management interventions to mitigate resistance.
Create storytelling narratives dashboards and visual reports to communicate impact and progress effectively.
Qualifications :
Educational qualification:
Masters degree in Business Administration Engineering or equivalent discipline.
Certifications in Program / Project Management (PMP MSP PRINCE2) or Change Management (Prosci ACMP) preferred.
Experience :
15-20 years of total experience with at least 5 years in leading strategic or transformation programs at an enterprise level.
Proven experience in managing multi-stakeholder programs across business technology and operations functions.
Experience working within large matrix organizations or global delivery setups preferred.
Strong exposure to business process management automation digital transformation or IT services domains.
Demonstrated success in driving organizational change and culture transformation initiatives.
Mandatory/requires Skills :
Strategic program management and governance expertise
Strong stakeholder engagement and influencing capability
Excellent analytical problem-solving and decision-making skills
Communication excellence both executive storytelling and operational reporting
Experience in performance tracking and business analytics
High emotional intelligence adaptability and resilience
Additional Information :
Personality and Leadership Traits:
Visionary with a structured execution mindset
Self-driven with high ownership and accountability orientation
Ability to navigate ambiguity and manage cultural change
Collaborative and people-centric leadership approach
Passion for innovation and continuous improvement
Ability to function with minimal leadership inputs or support
Remote Work :
No
Employment Type :
Full-time
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more