Associate Implementation Consultant (Accountancy Software)

Why this role is exciting

Join IRIS Accountancys Professional Services Team at a pivotal moment as we help customers transition from desktop products to our next-generation cloud solutions. As an Implementation Consultant Associate youll play a hands-on role in shaping customer journeys - guiding them through migrations supporting new implementations and ensuring they get the best possible experience with IRIS software.

This is an excellent opportunity for someone early in their career who loves problemsolving learning new technologies and supporting customers through meaningful change. With major migration programmes underway over the next two years youll be at the heart of a strategic transformation thats critical to IRISs future success while gaining invaluable accountancy knowledge and familiarity with industry leading software!

Key Responsibilities

In this role you will:

• Help customers move from IRIS desktop accountancy software to our cloud solutions supporting them stepbystep through the process.
• Assist with setting up and preparing customer data so its ready for migration.
• Take part in delivering migration projects working with more experienced consultants to ensure everything runs smoothly.
• Provide customers with guidance and training so they feel confident using their new software.
• Support colleagues across Professional Services and Customer Support when needed gaining exposure to different parts of the business.
• Learn and maintain a good understanding of accountancy processes and how IRIS software supports them.
• Build positive relationships with customers and internal teams acting as a friendly reliable point of contact.

What Were Looking For

Youll be a great fit if you have:

• A strong educational background.
• Excellent customer service skills and a passion for helping users succeed.
• Knowledge of accountancy software used in practice (advantageous but not essential).
• Good Excel skills and confidence with tools like Word and PowerPoint.
• Strong written and verbal communication skills.
• The ability to work independently and take initiative.
• A persuasive encouraging and motivating approach when guiding customers.
• Customer awareness and a commitment to delivering a high-quality experience.
• Resilience and flexibility during times of change.
• A willingness to learn and develop in a fast-moving environment.

What youll get

Youll receive full training from experienced consultants and daily support from the wider Professional Services team helping you quickly build confidence as you learn our products our processes and how we deliver a great customer experience. Youll gain hands-on skills in data preparation customer onboarding and software guidance all with real-time coaching to help you grow every day.

Theres a clear progression path too. With the right mindset and the structured support youll receive you can progress into areas such as software implementation data migration project coordination or management or even roles across the wider IRIS business that rely on strong knowledge of our accountancy solutions.

Youll be joining a supportive collaborative team that values learning curiosity and continuous improvement. Youll grow your technical confidence develop professional skills that open doors across the business and gain real experience working with customers throughout their journey with IRIS.

What to Expect From the Application Process

Heres how the process will work stepbystep:

1. Apply using the link above
   Complete our quick online application form it only takes a few minutes.
2. Complete our online assessments
   These are used for all candidates to ensure a fair consistent and objective process. Theyre straightforward and help us get to know you better.
3. Chat with a recruiter
   One of our Talent Acquisition team members will reach out for an initial conversation.
   Screening will begin during the week commencing 5th January.
4. Final stage: Inperson assessment day
   Youll join us at our Slough office to see the space meet the team and take part in the final stage.
   This day will take place during the week commencing 19th January.

Every customer interaction helps you grow. Every project builds your skills. This role gives you the foundation training and support to build a long-term successful career in implementation projects or beyond starting right here at IRIS

Please note: due to a high volume of applications we may close the role early so please apply as soon as possible in order to be considered.

As one of the UKs largest privately held software companies IRIS Software Group exists to simplify the lives of businesses schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance efficiency and accuracy empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their childs school 18% of UK employees are paid via an IRIS payroll solution 50000 SMEs use IRIS cloud bookkeeping and 21000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers businesses supporting them in a range of objectives from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

Its vital these mission-critical functions work first time every time.

Thats why IRIS helps businesses run the tough stuff stay compliant and get operational tasks done right first time every time so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative market-leading and high-performing company that we are today.

Were delighted to be certified as a Great Place to Work and one of the UKs Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS with the certifications considering employee wellbeing diversity and inclusion trust in management effective communication and recognition/reward.

IRIS is committed to engaging rewarding and empowering our employees and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.