Williams Lea is hiring for a Hybrid Dual Document Production Associate Sr./Creative Designer for our Wheeling WV office to work Sunday to Thursday 1:00 pm to 10:00 pm!
The Dual Senior Document Production Associate/Creative Designer position is responsible for providing document production and graphic design services for our clients.
(* denotes an essential function)
*Perform document production and graphic design work according to established policies and procedures
*Thoroughly assess job request identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle
*Exercise independent judgment & use established procedures standards and formats to edit proofread convert create transcribe or otherwise complete document production and graphic design requests to client satisfaction
*Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions
*Assist with coordination of document production services preparation intake and workflow within team
*Troubleshoot more complex software or hardware problems
*Utilize appropriate logs and/or tracking software for all assigned work
*Meet contracted deadlines for accepting completing and delivering all work
*Communicate with peers supervisor or client on job or deadline issues
Help foster a proactive environment of continuous service enhancement and relationship building with the client
Handle sensitive and/or confidential documents and information
Perform Quality Assurance on work of others
Train more junior staff members
Assist peer teams with proofreading design or other document production and preparation as needed
Complete other tasks and assignments as assigned by management
Interact with clients in person over the phone or electronically
Adhere to Williams Lea policies in addition to client site policies
Use equipment and supplies in a cost-efficient manner
Qualifications :
Highschool diploma or equivalent required. Higher level education preferred or equivalent work experience
Minimum 3 years experience preferably in a legal banking or large corporate environment
Document production word processing experience preferred
Advanced skill in the use of MS Office software (Word Excel PowerPoint); strong keyboarding and typing skills
Adept skill in graphic design software
Advanced skill with InDesign and Photoshop preferred
Adept with other software programs for editing and/or creating documents
Knowledge of a legal timekeeping or job tracking system is preferred
Ability to work in a fast-paced team environment working both independently and collaboratively
Ability to prioritize work balance projects and meet deadlines in a timely manner
Strong attention to detail with good organizational skills and emphasis on accuracy and quality
Ability to handle sensitive and/or confidential documents and information
Ability to make independent decisions that conform to business needs and policy
Ability to troubleshoot more complex or advanced tasks equipment or software concerns on own; understands when to escalate a problem to a supervisory level
Excellent verbal and written communication skills including professional telephone and email etiquette in the face of immediate needs and pressure
Must be self-motivated with positive can-do attitude
Proven customer service skills are required to create maintain and enhance customer relationships
Must be able to interact effectively with multi-functional and diverse backgrounds
Additional Information :
The salary for this role at the noted RRD location is $18.50/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre--employment substance abuse testing.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Full-time
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industrys most trusted portfolio of creative execution and world-wide business process consulting, with ser ... View more