Document Production Workflow Coordinator Mon Fri 730am-4pm
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Job Location:
Wheeling, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Document Production Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level. Advanced ability to assess documents has a technical eye to detect and ensure proper corrections (proofing edits conversions formatting creation comparisons etc.) for requesters. The position requires advanced software aptitude in those programs used for document production as well as speed and accuracy in a high-volume high-pressure production environment.
Williams Lea is hiring for a Hybrid Document Production Workflow Coordinator for our Wheeling WV office to work Monday through Friday 7:30am-4pm!
Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests as needed
Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines especially when working with escalated deadlines or issues
Creates and edits documents mail merges charts graphs tables etc.
Scans and cleans up documents utilizing scanner equipment and appropriate software
Converts and cleans documents from other software applications
Evaluates personnel performance with the AM and assists in the development and improvement of individual and team skills
Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests including meeting deadlines and delivering high-quality work
Responsible for development and delivery of on-going training of new and existing team members in existing processes as well as new trends or processes for presentations work
Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the clients expectations for quality timeliness and service
Qualifications :
Bachelors degree or equivalent with years of experience able to substitute
Minimum of 3 years of related office experience with document production and preparation
Advanced knowledge of Microsoft Office suite (PowerPoint Excel Visio as examples)
Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner
Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production
Ability to work in a fast-paced deadline-driven team environment while handling sensitive and/or confidential documents and information
Additional Information :
The salary for this role at the noted RRD location is $21.50/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre--employment substance abuse testing.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Microsoft Office
- Inventory Control
- Organizational skills
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Production Planning
- Post Production
- ERP Systems
- Manufacturing
- MRP
About Company
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industrys most trusted portfolio of creative execution and world-wide business process consulting, with ser ... View more
