Part-time or Full-time In-Kind Donations Scheduling Coordinator

Job Summary

The In-Kind Donations Scheduling Coordinator is responsible for supporting the In-Kind Donations Scheduling Team by facilitating smooth day-to-day operations related to interfacing with in-kind donors and coordinating the scheduling of donation pick-ups. This role also plays a key part in the coordination and tracking of in-kind donations data to ensure accurate and efficient reporting.

This position allows for flexibility of a part-time or full-time schedule.

Essential functions-primary responsibilities

• Interface with potential donors ensuring that all communications are courteous informative and mission driven;
• Respond promptly and professionally to a high volume of donor emails and phone inquiries;
• Schedule donation pick-up appointments in coordination with donor availability and logistics capacity;
• Utilize routing software to to develop efficient daily schedules for the truck fleet;
• Support systems and processes for collecting inputting tracking and reporting in-kind donation data;
• Work collaboratively with the In-Kind Donations Team to meet daily operational goals and support service standards.

Required Skills /Abilities

• Excellent interpersonal and customer service skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks/projects to meet deadlines.
• Ability to work in a team environment.
• Proficient with Google Suite.

Work environment

The In-Kind Donations Scheduling Coordinator will work in an office environment.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required education and experience

• Highschool Diploma or Equivalent
• Four years of work experience
• Fluency in Spanish is an asset but not required

Preferred education and experience

• Associates Degree or Bachelors
• Experience working for a nonprofit organization

Additional eligibility requirements

None

Supervisory Responsibilities

None

Work authorization/security clearance requirements

• Must be authorized to work in the United States

Affirmative Action/EEO Statement

A Wider Circle provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. The company takes affirmative action to ensure that applicants and employees are treated during the application process and post-hiring employment without regard to any of these characteristics. Discrimination of any type is not tolerated.

Required Experience:

IC