Portuguesecompany hires for hybrid position
Location:Porto Portugal
Only candidates already based in Portugal willbe considered.
LanguageRequirements: Fluent English and French
Seniority: 36 years
Instructions:Please send your CV in English and make sure to include all skills andexperience that match the requirements of the opportunity. This willsignificantly increase your chances of success
We are looking for a Kofax Developer / Analyst to strengthen a teamresponsible for maintaining and evolving applications related to Digital Publishing Electronic DocumentManagement and Workflow systems.
The role focuses primarily on a digital document processing and archivingapplication responsible for handling high volumes of documentsreceived through multiple channels (postal mail email uploads). Thesedocuments are analyzed classified and processed using automatic (RAD/LAD) and manual extraction mechanisms triggeringdownstream workflows in back-office systems.
The ideal candidate has strong experience application maintenanceand solid expertise in KofaxTotalAgility (KTA) and KofaxInsight.
Perform dailyhealth checks of digital publishing document management andworkflow applications
Apply recurring operational proceduresincluding reprocessing rejectionsrestarting suspendedjobs and handling alerts from application and servermonitoring
Validate the correct operation of applicationsduring software andinfrastructure upgrades
Analyze troubleshoot and resolve production incidents
Provide usersupport for document processing applications
Communicate incident resolution progress tousers and IT support teams
Coordinate with external operations teamsfor incident management and change requests
Perform correctiveand evolutionary maintenance of document processing workflowsand activity reporting
Design and develop enhancements to documentary workflows
Report and track product defects with thesoftware vendor
Produce dailyoperational reports (document stock processing volumesbacklog analysis)
Model structured documents to improve RAD/LAD extraction rates
Analyze extraction statistics and propose continuous improvement actions
Strong experience with Kofax TotalAgility (KTA)and Kofax Insight(certification is a plus)
Solid experience development and maintenance
Experience working in Agile environments (Scrum)
Strong knowledge of SQL scripting
French:Professional / Working proficiency
English:Professional / Working proficiency
Strong proactivityand rigor
Continuous focus on customer satisfaction
Ability to synthesize and simplify complex topics
Creativityand problem-solving mindset
Strong collaborationand teamwork skills
Degree in ComputerScience Information Technology or related fields
Understanding of project methodologies
Abilityto travel outside Portugal when required
Willingness to work outside normal business hoursin exceptional circumstances
Minimum 2years of experience in ITDevelopment and/or IT Support (3 years preferred)
CI - PROC25601
Required Experience:
IC