Warranty Administrator
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Large Successful Ford Dealership is currently seeking a Warranty Administrator. Location offers excellent cost of living and is a great place to raise a family.
Essential Duties of the Position:
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Reliable attendance at scheduled shifts.
- Performs other duties as assigned.
Requirements:
Two years previous warranty administrator experience preferred
Professional appearance a must
Ability to maintain and cultivate Customer and Employee satisfaction that fosters long term relationships
Job benefits include:
Competitive Pay Plan
Medical dental & Vision
401k Retirement Plan
Paid Vacation
Must be able to pass pre-employment background check and drug screen
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Gary Yeomans Ford Knoxville is seeking experienced service technicians to join our growing team. If you want to join a dealership who believes in empowerment, t...
