IT Co-Op

SUMMARY

In collaboration with the LOB Solutions & Applications Manager the student will apply principles that he or she has learned in school to hands-on situations. The student will be responsible for accomplishing performance goals and will receive progressive responsibility through his/her co-op experience.

ESSENTIAL FUNCTIONS

Escalation of issues and incident resolution

Installation configuration and troubleshooting for IT hardware and software

Diagnosing and troubleshooting in a manufacturing production environment

Help to research complex technical problems

Experience with a help desk environment is a plus

Review of folder permissions on file servers and possible re-structuring

Provide general computer support within the plant

Deploy 2 new switches to be configured by division

Complete a baseline review of the required software for the Revert Group

Performs all aspects of the position according to the PCC Code of Conduct and SOX guidelines

Adheres to plant and department safety rules safely operate all equipment and tools identifies and reports safety problems corrects when possible

Maintains a clean and safe work area

QUALIFICATIONS

Knowledge of computer hardware
Basic knowledge of computer networking
Proficient with Microsoft Office
Good writing skills and interpersonal skills
Knowledge of SQL stored procedures VB 6.0 C# or is a plus

EDUCATION AND EXPERIENCE

Pursuing a degree in Computer Science or Computer Engineering

ADDITIONAL SKILLS

Active directory experience
Knowledge of project management and business analysis
Strong analytical skills; possess the ability to work through technical issues
Action Oriented; drive for results
Functional and Technical Skills
Customer Focus and peer relationships
Learning Agility
Integrity and Trust

ADDITIONAL NOTES

The Company retains the right to change or assign other duties to this position.

PHYSICAL DIMENSIONS PHYSICAL DEMANDS THE PHYSICAL DEMANDS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE THAT MUST BE MET BY AN EMPLOYEE TO SUCCESSFULLY PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

Must be able to frequently remain in a stationary position with repetitive hand motions. Must be able to occasionally move about inside the office area to access file cabinets office machinery etc. Constantly operates a computer and other office productivity machinery such as a computer copy machine calculator and computer printer. May be required to stand walk use hands to handle or feel reach with hands and arms climb or balance; stoop kneel crouch or crawl. Must be able to wear appropriate personal protective equipment including but not limited to metatarsal shoes gloves safety glasses hard hats hearing protection and flame-retardant clothing.

PHYSICAL DEMANDS

ENCOUNTERS WHILE PERFORMING THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

Works primarily in a climate-controlled environment with minimal safety/health hazard potential. May occasionally be required to perform job duties outside of the office setting with exposure to climate changes uneven surfaces heights noise airborne particles moving mechanical parts and vibration.