Case Manager (Part-Time) Holocaust Survivor Support Services

Why Join JFCS of the Suncoast

Are you passionate about making a difference in the lives of others At JFCS of the Suncoast we are more than just an organization; we are a community driven by compassion purpose and the mission to uplift those in need. As one of the areas leading mental health and human services agencies we take pride in delivering care that empowers individuals and families to achieve self-sufficiency and stability.

Inspired by the Jewish tradition of helping all people our services are offered on a non-denominational basis ensuring that everyone in our community feels seen supported and valued. Whether youre providing direct support to clients or working behind the scenes youll play a vital role in creating meaningful change.

At JFCS we are looking for team members who are mission-focused empathetic and ready to bring their hearts and talents to the table. Here your work will have a lasting impact on the lives of others and youll be part of a supportive purpose-driven team that shares your commitment to making a difference.

If youre ready to join us on this inspiring journey we cant wait to welcome you to JFCS of the Suncoast!

About the Program:

The Jewish Connections program at JFCS of the Suncoast delivers compassionate culturally rooted services to meet the emotional spiritual and social needs of Jewish individuals and families. Grounded in Jewish traditions values and rituals Jewish Connections provides support to Holocaust survivors older adults and those navigating illness grief isolation incarceration and end-of-life experiences. Through partnerships with synagogues healthcare systems senior living communities and the Jewish Federation of Sarasota-Manatee JFCS ensures that individuals of all levels of affiliation are cared for with dignity and respect.

Job Summary:

The Holocaust Survivor Support Services Case Manager provides compassionate and comprehensive case management to Holocaust Survivors in Sarasota and Manatee Counties. This position works to connect eligible clients with financial assistance home care community-based services and other essential resources. The role involves direct client contact care coordination crisis intervention and advocacy ensuring that each client receives personalized and trauma-informed support. This is a part-time position averaging about 20 hours per week with a case load of about 30 clients.

Essential Duties & Responsibilities:

Conduct timely screening and assessment of Holocaust Survivors to determine eligibility for services.

Develop individualized care plans and coordinate access to financial medical and supportive services.

Recommend appropriate use of program resources to maximize impact and client well-being.

Provide referrals and ongoing assistance related to community supports including services through GCJFCS the Claims Conference and the German government.

Maintain accurate up-to-date case records in accordance with JFCS standards and professional documentation protocols.

Build trusting relationships with clients and families providing support in a culturally sensitive and client-centered manner.

Deliver crisis intervention services to prevent or resolve urgent challenges and promote client safety and stability.

Collaborate with the Jewish Federations Holocaust Education staff to support program initiatives and community events.

Respond to new intakes within 24 hours or the next business day.

Participate in the development of outcome measures track program statistics and submit timely reports as required.

Comply with all JFCS policies including HIPAA and protocols for the protection of Protected Health Information (PHI).

Adjust work schedule as needed to accommodate client availability for office and in-home visits.

Support program outreach and marketing efforts within the Jewish community.

Required Qualifications:

• Bachelors degree in Social Work Psychology Human Services or related field required.
• Minimum two (2) years of experience in social services preferably with case management responsibilities.
• Experience working with older adults or trauma-affected populations strongly preferred.
• Russian/Ukrainian language a plus.

Knowledge Skills & Abilities:

• Demonstrated ability to establish rapport and build trust with clients and families.
• Strong understanding of trauma-informed care principles.
• Knowledge of community resources and systems of care for older adults.
• Excellent time management and organizational skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Skilled in de-escalating clients experiencing emotional distress.
• Strong written and verbal communication skills.
• Computer proficiency including ability to maintain electronic case notes.
• Valid drivers license and ability to travel throughout the community for home visits.

Training Requirements:

Completion of all JFCS mandatory trainings.

Participation in workshops and continuing education related to case management trauma-informed care Holocaust survivor needs and related topics.

Physical Requirements:

• Desk work with computer usage for extended periods.
• Must have reliable transportation and be able to travel throughout Sarasota and Manatee Counties to conduct home visits and attend outreach events.