With Relocation Support Dutch Speaking Junior Customer Support

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Deliver exceptional customer support to Dutch-speaking clients via phone email and chat.
Address inquiries related to products services and technical issues.
Resolve customer complaints and challenges efficiently and professionally.
Collaborate with various departments to ensure seamless customer service and solutions.
Maintain detailed records of customer interactions and feedback in CRM systems.
Identify areas to enhance the customer experience and escalate complex issues when needed.
Achieve individual and team performance goals.

Requirements:

Native or fluent Dutch speaker (C1/C2 level) with excellent communication skills both written and spoken.
Prior experience in customer support or a client-facing role is a plus.
Strong problem-solving and conflict-resolution abilities.
Ability to work well in a dynamic fast-paced environment.
Proficiency in CRM systems and Microsoft Office Suite.
Team-oriented with a positive mindset and a passion for customer service.

Benefits:

Relocation assistance to help you transition smoothly to Lisbon.
Comprehensive training and career development opportunities.
Health and dental insurance.
On-site role in a vibrant multicultural office environment.
The chance to work with a global client and be part of a talented team.

Key Responsibilities: Deliver exceptional customer support to Dutch-speaking clients via phone email and chat.Address inquiries related to products services and technical issues.Resolve customer complaints and challenges efficiently and professionally.Collaborate with various departments to ensure s...