Relationship Manager

Secaucus, NJ - USA

Yearly Salary: $ 60000 - 65000

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Take a step forward and let Edenred surprise you.

Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.

We know there are hundred ways for you to grow. With us you will expand your skills in a multicultural challenging and dynamic environment.

Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are and you contribute. Indeed the Edenred Group recognizes recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression disability origin religious belief and sexual orientation or any other criteria.

Revolutionize B2B Payments with Edenred Pay USA

Join our team and be part of a company thats transforming the way businesses pay and get paid.

At Edenred Pay USA were leaders in innovative B2B payment solutions. Our platform streamlines accounts payable processes eliminating inefficiencies and empowering Accounts Payable (AP) teams to focus on strategic initiatives.

As part of the global Edenred family we offer a dynamic and inclusive work environment a commitment to employee well-being and professional growth and opportunities to drive innovation in the payment industry.

Why Join Us

: We offer 100% company-paid medical coverage for employee-only plans life insurance AD&D insurance and long-term and short-term disability.
: Dental Vision Critical Illness Hospital Indemnity Flexible Spending Account and Accident.
: Starting salary from $60000 to $65000 annually.
: Take advantage of our 401K plan with a generous employer match.

If youre passionate about innovation and want to make a meaningful impact join us at Edenred Pay USA.

Job Summary:

Relationship Managers at Edenred will drive stakeholder partnerships by maintaining a positive customers experience. They willbe required to deliver specific financial outcomes by implementing Edenred Pay systems solutions all while ensuring exceptional customer service.

Supervisory Responsibilities:

Become knowledgeable of all Edenred Pays accounts payable options and processes for each partnership
Manage and provide all necessary customer services including but not limited to product delivery supplier enablement supplier support and ongoing account support
Accurately answer customer account related inquires often requiring in-depth troubleshooting diagnosis or engagement of other departments
Educate customer on best practices and processes regarding accounts payable processing
Confidently lead customers through conference calls and training
Proactively manage vendor enablement campaigns and databases
Provides necessary timely reporting to customers and proactively seek additional avenues for partnership improvements.
Actively participate as an Edenred Pays team member by offering ideas and input to support and enhance current products processes and programs and work collaboratively to ensure customer success
Perform all duties within assigned timeline and effectively communicate progress of assigned tasks.
Takes proactive ownership of other special projects and assignments to support the business as needed.
Brings energy and a positive attitude to ensure positive customer experience
Perform other duties as assigned

Required Skills/Abilities:

Strong communication skills
Adaptive to frequent process changes
General skillset to perform/navigate on Microsoft OS; minimum of 60 WPM

Education and Experience:

Required:

A minimum of 1 2 years previous customer service experience
Bachelors degree ideally in business communications finance or related fields
All applicants must successfully complete a background and drug test

Preferred:

Experience with Excel (Intermediate or Advanced) and SalesForce desired but not required
Financial technology FinTech backgrounds are a huge bonus; Credit card processing or credit card services background also helpful
Experience in banking media and/or hospitality a plus

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing sitting reaching manual dexterity to operate office machines stooping bending to handle files and supplies and mobility to complete errands or deliveries
May work at computer monitors for prolonged periods with danger of eye strain and muscle pain.

EEO Statement:

The employment policy of Edenred is to provide merit-based equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of membership in any Federal State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities. To request reasonable accommodation in the application process contact .

Apply now and Vibe with Us!

Required Experience:

Manager

Take a step forward and let Edenred surprise you.Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.We know there are hundred ways for you to grow. With us you will expand your skills in a multicultura...