LAN Tech Central Office (2023-2024)

652 Chamberlin Avenue

Frankfort KY 40601

JOB TITLE

Lan Technician

REPORTS TO

SALARY SCHEDULE/GRADE

Classified Salary Schedule

Grade 95

CONTRACTED DAYS AND/OR HOURS

250 X 8

EXEMPT STATUS

Non Exempt

JOB CLASS CODE

7523

POSITION CLASSIFICATION

Classified

DATE APPROVED

October 21 2021

BASIC FUNCTION

Install and configure network hardware and software to support instructional and

administrative purposes with data voice and video networks; respond to user requests

for assistance and error correction and provide technical support; install maintain

update backup and recovery of servers and server software; maintain inventory for all

technology hardware and software; provide daily network administration of all network

equipment (switches routers hubs Wi-Fi servers printers).

PERFORMANCE RESPONSIBILITIES

Provide daily network administration of all network switches routers Wi-Fi controllers printers telephones cabling etc. throughout the district interacting with network vendors for solutions when needed.

Perform network software installation upgrades and enhancements to maintain system stability and reliability.

Administer network printing installation and troubleshooting for print server based and IP based printing.

Administer user accounts via Active Directory and other domain related systems for approximately 7000 users.

Provide day-to-day administration for servers including backups and operating system updates (application of service packs hotfixes etc.) efficiently minimizing downtime and design and maintain disaster recovery plans conducting tests annually.

Assists with content filtering intrusion prevention and Kentucky Department of Education firewall issues.

Maintains manual and electronic documents files and records (e.g. completed and pending work orders equipment inventory etc.) for the purpose of documenting activities conveying information and/or providing an up-to-date reference and audit trail.

Diagnose hardware and software problems (end-user hardware) remotely and on-site.

Coordinates repair work schedules with school and district office personnel for the purpose of minimizing disruption of services and/or inconvenience.

Provide training to school personnel on use of district networks and various capabilities of software used within each school.

Move computers telephone equipment switches routers controllers interactive classroom equipment etc. from one location to another.

Set up and test new computer telephone equipment switches routers controllers interactive classroom equipment etc.

Use diagnostic equipment.

Work closely with district technology team members to provide quality service to all users.

Demonstrate positive interpersonal relations by interacting effectively with and demonstrating respect for the views rights and contributions of others.

Analyzes potential problems and takes corrective action as approved by the Chief Information Officer.

Performs other duties as assigned by the Chief Information Officer.

Knowledge of:

• Basic network protocols devices security practices and terminology.
• Server design and maintenance.
• Network printing.
• Wireless networking.
• Active Directory and other user management systems.
• Computerized and electronic equipment including computers peripherals and other data communication equipment.
• Methods equipment and tools used in the skilled repair and servicing of computer equipment.
• Safety practices and precautions used in working with computer equipment.
• Operation of a variety of testing equipment.
• Technical aspects of the computer field.
• Basic record-keeping techniques.
• Interpersonal skills using tact patience and courtesy.
• Health and safety regulations.

Ability to:

• Perform a variety of skilled and technical duties as related to the installation repair alteration and maintenance of network equipment computers and peripherals.
• Perform network management activities including but not limited to: DNS DHCP disk space allocation server backup and restores wireless networking.
• Plan and lay out installation and repair work.
• Maintain records related to work performed.
• Establish and maintain cooperative and effective working relationships with others.
• Analyze situations accurately and adopt an effective course of action.
• Lift heavy objects.
• Work with the Chief Information Officer.
• Provide assistance information and technical expertise to faculty administrators and students regarding safe and proper operation care and maintenance of computerized equipment.
• Maintain records of computer and network repairs materials used moving and installation activities and work orders; maintain records of maintenance supplies used.

MINIMUM QUALIFICATIONS

Any combination equivalent to: One year college-level course work and/or computer science and/or one year technical school work in computers and one year experience troubleshooting repairing and servicing computers and related equipment.

TERMS OF EMPLOYMENT

Salary to be established by the Board.

EVALUATION

Performance of this job will be evaluated in accordance with provisions of the Boards policy on Evaluation of Professional Personnel.