At Telavox were transforming the future of Unified Communications as a Service (UCaaS) and were looking for a Project Manager for a senior-level role to strengthen how we onboard and deliver solutions to some of Europes most well-known network operators.
This is a high-impact role with broad ownership and visibility where youll collaborate across commercial technical and operational teams to ensure our customers experience world-class onboarding. If you thrive in fast-moving environments enjoy shaping delivery processes and love being the bridge between customers and technical teams this role is for you!
As a Project Manager at Telavox you will manage projects end-to-end from commercial handover through technical workshops and delivery to Go-Live and final handover into daily operations.
You will translate customer requirements into actionable plans turn technical solutions into customer-friendly communication and ensure timelines risks and dependencies remain on track. Youll work closely with solution architects engineering customer service delivery and external partners to create a smooth onboarding experience that sets customers up for long-term success.
This role comes with a high degree of autonomy and the opportunity to help shape how we scale licensed subscribers across Europe as the business area continues to grow.
Your day-to-day work may include:
Managing end-to-end delivery projects for network operator partners.
Facilitating customer meetings technical workshops and alignment sessions
Reviewing progress in Jira/Confluence and driving iterative delivery
Coordinating across commercial technical and external stakeholder groups
Preparing meeting materials and updating project documentation
Identifying risks unblocking dependencies and maintaining customer trust
Supporting training QA and documentation when needed
Team and location
You will be part of our Project Management team within the Customer Service Delivery department. Your manager is based in Oslo while many of your key internal stakeholders are located at our Malmö HQ and across other Nordic offices.
We are mainly looking for candidates located in or near Malmö for a hybrid working setup with a minimum of three days per week onsite at our new vibrant HQ Gjuteriet. However qualified candidates based elsewhere in Sweden may also be considered as long as you are willing to travel frequently to the Malmö office. A few travels outside Malmö may also be required.
You are a hands-on project manager who thrives on solving complex challenges. You naturally build trust through strong communication and a genuine personable approach. You enjoy translating technical concepts into clear messages and take pride in delivering a high-quality onboarding experience that has a visible impact on the business.
Key skills and experience we are looking for:
Experience as a Project Manager or other comparable roles
Experience from telecom SaaS IT or other agile tech environments
Strong communication skills in English
Advanced Excel/Sheets skills and proficiency in PowerPoint/Slides
Ability to facilitate workshops and explain technical concepts clearly
High ownership customer focus and a roll up your sleeves mentality
Structured proactive and solution-oriented
Enjoy being the bridge between technical and commercial teams
Nice to have:
Prince2 PMI/PMP or similar certifications
Jira Confluence and experience with iterative/agile delivery
Understanding of API integrations
Since Telavoxs journey started in 2002 we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator we develop and own our all-in-one communication platform which integrates telephony PBX messaging meetings and contact centers giving businesses a smarter way to connect.
Today were a thriving company with 1.9 billion SEK in revenue and 500 Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.
We offer flexible work options and adaptable hours giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
Were always on the lookout for great talent so applications are reviewed continuously. If youre ready to be part of an innovative AI-driven telecom company apply today with your CV and cover letter in English.
Holiday coming up
Thank you for your interest in joining Telavox! Please note that due to the holiday season our recruitment team will have limited availability. We will review applications and respond to inquiries after January 12th. We appreciate your patience and wish you a joyful holiday season!
For any questions feel free to reach out to HR Business Partner Victoria Schmitz at .
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Telavox develops world-leading communications platforms with solutions for smart and efficient telephony PBX chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants Telavox contributes to making companies more transparent efficient ... View more