Corporate Trainer – CalAIM Programs ECM & Community Supports
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Job Location:
Santa Clara County, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Corporate Trainer CalAIM Programs (ECM & Community Supports)
Pay Rate: $40.00 $43.00/hr
Position Type: Special Projects 12-Month W2 Contract
(renewal based on performance and program continuation)
Schedule: 9:00 AM 5:30 PM PST Monday Friday
Model: Hybrid Field-Forward (onsite trainings field coaching and remote content development)
Star Nursing Services is hiring a Corporate Trainer to support statewide training onboarding competency development and workflow standardization across CalAIM Enhanced Care Management (ECM) and Community Supports programs.
This role ensures every Care Manager Lead Care Manager Housing Navigator and field-based team member receives clear consistent compliant training aligned with DHCS and Managed Care Plan (MCP) requirements.
This is a high-touch training and curriculum development role supporting multiple counties and internal departments.
What Youll Do
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Design implement and lead onboarding and ongoing training for ECM Community Supports and Housing Navigation programs
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Develop standardized training modules for:
Enhanced Care Management (ECM)
Community Supports
Documentation quality care planning assessments
Housing Navigation & Tenancy services
Appeals & Grievances
Audits findings and CAP (Corrective Action Plan) processes
Managed Care Plan requirements
County resource coordination
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Conduct live field coaching and in-person training sessions
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Train staff on EMR documentation standards workflows and compliance expectations
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Develop training materials: SOPs checklists guides videos job aids practice scenarios
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Monitor staff performance and provide targeted coaching to address gaps
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Partner with ECM and Community Supports leadership to ensure consistent statewide practices
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Support quality assurance audits and training-related corrective actions
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Ensure training aligns with DHCS CalAIM policies and MCP contract requirements
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Maintain training calendars attendance logs onboarding schedules and competency tracking
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Provide ongoing training for new roles policy updates and program changes
Field Expectations
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This is a hybrid field-forward role. You will:
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Conduct in-person training sessions across assigned counties
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Provide field coaching to Housing Navigators Care Managers and LCMs
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Attend MCP trainings provider collaboratives and onsite partner meetings
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Use remote time for content creation documentation review and follow-up
Required Qualifications
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Care/Case Management experience required
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Minimum 2 years of experience in training staff development clinical education or CalAIM program leadership
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Strong knowledge of:
CalAIM
Enhanced Care Management (ECM)
Community Supports (housing & non-housing)
Medi-Cal managed care requirements
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Experience training on assessments documentation care planning and EMR workflows
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Expertise in developing training materials presentations SOPs job aids and e-learning content
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Experience supporting audits findings and CAP implementations
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Strong communication public speaking and group facilitation skills
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Ability to build rapport and support staff across multiple experience levels
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Knowledge of county resources and service systems
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Bilingual preferred not required
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2 character references
Vaccine Requirements:
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Physical (within the last 30 Days)
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TB Test
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MMR Varicella Hep B or Titers- Vaccination
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Tdap/Flu (or decline)
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Covid Fully Vaccinated (or decline)
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Must be able to pass background/ urine drug screen
Transportation Requirements
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Unrestricted active California drivers license
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Valid auto insurance
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Current registration
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Reliable vehicle
Technology Requirements
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Intermediate skills in:
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Microsoft SharePoint
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Excel
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Word
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Teams
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Adobe (PDF editing forms signatures)
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Experience with EMR/EHR systems used for CalAIM documentation
Minimum PC Specifications
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Windows 10 or higher
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8GB RAM minimum (16GB recommended)
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Intel i5 / AMD Ryzen 5 or better
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256GB SSD or larger
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Chromebooks not allowed
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Screenshot of computer specs required for interview
Education
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BA/BS preferred in Training & Development Public Health Healthcare Administration Social Work Human Services Education Nursing or related field
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Equivalent experience accepted
Why This Role Matters
Consistent training is the backbone of CalAIM success. Your leadership ensures every team member across ECM and Community Supports meets DHCS standards MCP expectations and Star Nursings commitment to quality and member-centered care.
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
