ServiceNow Administrator

Minneapolis, MN - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: ServiceNow Administrator

Location: Minneapolis MN

Key Responsibilities

Administer and maintain the ServiceNow platform
Perform user group role and access management
Configure and maintain:
- Forms lists UI policies and business rules
- Client scripts and workflows
Manage incident problem change and request modules
Monitor system health performance and availability
Perform upgrades patching and release management
Troubleshoot and resolve platform-related issues
Work with stakeholders to gather requirements and implement solutions
Maintain documentation and follow ITIL best practices
Support integrations with third-party tools and systems
Ensure platform security and compliance standards are met

Required Skills & Qualifications

5 years of experience as a ServiceNow Administrator
Strong knowledge of:
- ServiceNow ITSM modules
- User & role administration
- Workflows UI policies business rules
Hands-on experience with ServiceNow upgrades and releases
Experience working with ITIL processes
Basic scripting knowledge (JavaScript)
Strong problem-solving and communication skills
Experience with ServiceNow reporting and dashboards

Preferred / Nice-to-Have Skills

ServiceNow Administrator Certification
Experience with:
- CMDB and Discovery
- Service Catalog
- Integrations (REST/SOAP)
Experience in government or public sector projects
Knowledge of Agile / SDLC methodologies

Education

Bachelors degree in Computer Science IT or related field

Job Title: ServiceNow Administrator Location: Minneapolis MN Key Responsibilities Administer and maintain the ServiceNow platform Perform user group role and access management Configure and maintain: Forms lists UI policies and business rules Client scripts and workflows Manage inc...