Shelter Residential Advisor Overnight

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profile Job Location:

San Antonio, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Position Title: Shelter Residential Advisor

Reports To: Shelter Lead

Physical Location: Thrive Youth Center San Antonio TX 78207 (On-site)

Organization Description:
Thrive Youth Center is a 501(c)(3) non-profit in San Antonio TX serving young adults 18-24 years old experiencing homelessness. Thrive provides emergency shelter and short-term housing for clients in apartments around San Antonio. The mission of Thrive Youth Center is to provide LGBTQ homeless young adults with a safe and supportive environment to facilitate their empowerment toward transforming their lives while the vision is to create an equitable community where all LGBTQ young adults flourish. Thrive Youth Center thrives on the values of: Teamwork Honesty Responsibility Integrity Visionary Empathy

Position Summary:
Thrive Youth Center is seeking a young adult Residential Advisor to serve the needs of clients experiencing homelessness in a homeless shelter setting. The primary purpose of a Residential Advisor (RA) is to focus on client safety and shelter living life skills with an emphasis on preparing the client for self-sufficiency. The RA is to perform daily consistent and effective crisis intervention providing information to appropriate staff and Haven partners regarding a clients mental health and physical well-being to ensure appropriate services are being provided. This full-time position will provide support for clients at the Thrive Youth Center Emergency Shelter on the Haven for Hope campus.

Essential Duties and Responsibilities:
Role Responsibilities
Client Residential Support 45-55%
  • Provide first-class care and residential support for all sheltered clients in the Thrive Emergency Shelter.
  • Monitor all areas of the Thrive Emergency Shelter to ensure compliance with the rules policies procedures and protocols.
  • Respond to clients requests complaints and inquiries. Issue hygiene products and personal supplies to new clients entering shelter services.
  • Conduct regular inspections chore checks documenting opportunities and celebrating the clients successes.
  • Identify and respond to any client who is experiencing a problem or crisis to ensure they are safe and that other on-campus service providers are aware of the situation and able to respond with appropriate services.
  • Conduct initial assessments for client needs at program entry. Utilize agency vehicles for client off-campus events as assigned.
Administrative and Outreach Responsibilities: 25-35%
  • Utilize the case management system HMIS for all relevant data and documents.
  • Ensure the timely completion of required documentation and ensure required information is entered as required.
  • Submit referral forms to partner agencies (on-site and off-site) for benefits education and employment assistance.
  • Assist potential and prospective clients in resource navigation for the following needs: LGBTQ specific resources housing rent-assistance benefits employment education other shelter opportunities.
  • When assigned and scheduled participate in outreach efforts for prospective clients.
Office Support or Extended Organization Assistance: 5-10%
  • Participate in required monthly training as assigned. Ensure office cleanliness in general office spaces.
  • Assist other Thrive departments with activities as needed and assigned.
Work Environment & Skills
  • Noise level is moderate as the majority of job duties are present in the Thrive Emergency Shelter.
  • Flexibility in regard to employment responsibilities duties activities and hours scheduled.
  • Proficiency in computer technology and systems for organization programming (Microsoft and Google systems).
  • Daily use of a cell phone for client interactions and conversations (reimbursement opportunities available).
  • Work environment requirement to perform regular duties both indoors and outdoors.
  • Standard physical activity such as periodic standing walking sitting and basic motor skills to access computer files for information and data entry.
  • Normal walking requirements include the ability to move in and around personal workspace and to and from other areas including walking stairs several times each day.
Required Qualifications:
  • Completion of High School Diploma/GED Commensurate experience in residential support within community programs serving youth at-risk young adults homeless individuals and/or diverse communities.
  • Demonstrated commitment of LGBTQ affirming care and experience working with marginalized youth populations.
  • Strong interpersonal skills emotional intelligence and ability to hold compassionate boundaries.
  • Ability to work in a collaborative community-based setting with a diverse team and client base.
  • Must have a valid Texas Drivers License a good driving record reliable transportation and proper insurance coverage.
Preferred Qualifications:
  • CPR & BLS certification or willingness to obtain
  • Trauma informed care certification or willingness to obtain
  • Training in trauma-informed care crisis intervention harm reduction substance abuse and mental illness disorders.
  • Knowledge of the Homeless Management Information System (HMIS) Bilingual in Spanish and English
Compensation and Benefits:
This position pays an hourly rate of $15.00 at full-time hours. Full-time benefits include employer paid medical insurance and life insurance options. Additional benefits include ability to contribute to a retirement 401(k) paid time off professional development and training opportunities and participation in a mission-driven affirming organizational culture.

Submit resumes and complete application on Navigate to the Careers page.
For additional information email .

Thrive Youth Center is an equal opportunity employer. We strongly encourage applications from people of color LGBTQ individuals people with lived experience of homelessness and all other communities historically marginalized in housing and mental health care.
Compensation: $15.00 per hour



Thrive Youth Center is the largest LGBTQ youth shelter in Texas. Located on the Haven for Hope campus Thrive Youth Center has 16 emergency beds and 45 community apartments to provide emergency and long term housing for youth in Texas.

MISSION STATEMENT
To provide LGBTQ homeless young adults with a safe and supportive environment to facilitate their empowerment toward transforming their lives.

VISION STATEMENT
To create an equitable community where all LGBTQ young adults can flourish.



Required Experience:

Unclear Seniority

Benefits:401(k)Competitive salaryDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insurancePosition Title: Shelter Residential AdvisorReports To: Shelter LeadPhysical Location: Thrive Youth Center San Antonio TX 78207 (On-site)Organization Description:Thrive...
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