Veterinary Client Service Representative- Full Time, Late Evenings
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Job Location:
West Chester, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Description
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitationdermatologyand so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients as well as your teammates.
Weare looking for: Client Service Representative (CSR)
Schedule: Monday Tuesday Friday 4p-1a every other weekend 2p-2a
Our Client Service Representatives havethe first interaction with our clients providing superior service toensure client interactions arefacilitatedsmoothlycompassionatelyand effectively throughout theirMedVetExperience. This role requires practical knowledge of hospital organization services veterinary terminology medicalrecordsand financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must alwaysmaintaina compassionate yet professional composure.
Whatyoulldo:
- Greet and check-in clients
- Answer telephones and transfer calls
- Escort clients and their pets to exam rooms
- Manage medical records chartsreportsand correspondence
- Discuss payment options and process payments
- Maintain a neat and clean lobby
Who you are:
- Ability to remain composed in stressful and emotional situations
- Excellent verbal and written communication skills
- Excellent client service skills and phone etiquette
- Attention to detail self-motivated and the ability to work successfully as part of a team and autonomously
- Sense of urgency within a fast-paced environment
- Some flexibility with work hours and able to workadditionalhours when necessary
- Critical thinking skills and ability toanticipateneeds inter & intra-departmentally
- General computer competency required including Microsoft Word and Excel
- Previousexperience in veterinary setting (preferred)
Perks and Benefits include:
- Strong career growth and personal development opportunities
- Comprehensive Health Benefits
- Vision and Dental
- HSAFSAand Independent Care Spending
- 401k with Employer Match
- Paid Time Off (PTO)
- Shift Differentials and On-callPay
- Uniform Allowance
- Employee Pet Discounts and Pet Insurance
- Elective Short-Term Disability Life and Accident Insurance and company paid Long Term Disability
- Continuing Education Opportunities and Assistance Program
Required Experience:
Unclear Seniority
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
MedVet is veterinarian owned and led and provides compassionate and comprehensive emergency and specialty veterinary care across the country.
