Billing Operations Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the role:
Forter is seeking a Billing Specialist to join our finance team. If you enjoy setting up customer billing based on contracts understanding the company product offerings and helping ensure billing is accurate as well as learning new systems to automate these processes then this is a great opportunity for you.
What youll be doing:
- Work with various cross functional teams including legal customer success and engineering to ensure the proper set up of the customer billing parameters based on the contract.
- Update billing system for any contract and billing changes.
- Support in preparing manual invoices based on specialized billing requirements.
- Reviewing and communicating customers contracts terms and managing billing plans based on such terms in our internal billing system.
- Preparing and processing invoicing within standard policies reflective of the contracts signed with our customers.
- Communicating the billing cycle to several operation teams and ensuring that all deadlines are consistently met.
- Main contact for customers billing inquiries and support.
- Assist in the preparation of monthly revenue and AR reports.
- Participating and preparing working papers for quarterly and annual audits and reviews.
- Interface with operational managers and cross organization teams.
- Special projects and assignments as needed.
What youll need:
- 4 years of hands-on billing experience in a software business
- Excellent Microsoft Excel skills
- Ability to process work efficiently accurately and in a timely fashion
- Ability to make appropriate decisions and to establish and maintain AR operating procedures and processes and effectively communicate them to staff.
- Ability to manage multiple priorities and complete tasks with limited supervision
- Experience with ERP NetSuit Salesforce preferred.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey businesses must make a critical decision: Can I trust this customer Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers. How do we do it Forter was founded on the insight that its not about what is being purchased nor where but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersensuring everyone gets the experience they deserve. Given that trust is central to how we operate Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Were meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including:
- Great Place to Work Certification (2024)
- Fortunes Best Workplaces in NYC (and 2024)
- Forbes Cloud 100 (and2025)
- #3 on Fast Companys list of Most Innovative Finance Companies (2022)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
- SAP Pinnacle Awards New Partner Application Award (2023)
- Fintech Breakthrough Awards Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013 weve raised $525 million from investors such as Tiger Global Bessemer Sequoia Capital March Capital and Salesforce Ventures. Were on a mission to bring trust to global digital commerce so that companies like Adobe ASOS eBay Instacart Priceline and Nordstrom can block fraud drive revenue and improve customer experience.
At Forter we believe unique people create unique ideas and valuable experience comes in many forms. So even if your background doesnt match everything we have listed in the job description we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants regardless of race color religion gender sexual orientation marital status gender identity or expression national origin genetics age disability status protected veteran status or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability please email us at. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.Hybrid work:
At Forter we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development strengthens our culture and builds the relationships that help teams thrive.
Required Experience:
IC
Key Skills
- Medical Collection
- Accounts Receivable
- Athenahealth
- ICD-10
- Medical Coding
- 10 Key Calculator
- Detailing
- ICD-9
- Medical Billing
- Microsoft Excel
- CPT Coding
- Medicare
About Company
Forter provides new generation fraud prevention to meet the challenges faced by modern enterprise e-commerce. Only Forter provides fully automated, real-time Decision as a Service™ fraud prevention, with approve/decline decisions backed by a 100% chargeback guarantee. The system elimi ... View more
